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IAS
1A Learning the vi Editor - O'Reilly. Item #67-6 ~$24.95
(800) 998 9938
1 If the user login brings up a '$' instead of going into the
IAS the profile is wrong. You may have to link
/usr/lib/mkuser/sh/profile to /usr/lib/mkuser/mkuser.prof.
2 The system login name is set in the /etc/systemid file. This
name must match the name in our /usr/lib/uucp/Systems file.
If they do not match our still will not construct a update for
them it they do a latest. Our system will consider them a
valid customer.
3 The following lines are used in WBCONFIG.SYS and COLOR.SYS to
change the enter key to a field exit key.
PC/XT, AT Reg -> KEYBOARD 1C0D,4E2B
KEYBOARD 4400,1C0D
PS/2, Extended -> KEYBOARD 4F4A,000D
KEYBOARD 000D,0015
4 If you get a message saying Terminal ID 100 not supported.
The terminal definition is not one supported the wsid. For
example: The terminal definition is tty5a. There is no such
entry for it in wsid. Thus the terminal ID would be 100.
With the newer version of 'wsid' which counts the number of active
terminals to determine the wsid number. This means they have over
100 ports enabled. To check type in the following command.
grep respawn inittab|wc -l
NOTE: I had one instance where the permissions on the
'/usr/ias/bin/wsid' where wrong and would only allow 1 session
per terminal to login. Once the permissions where corrected
they could login on all the SunRiver terminal sessions.
5 If you get a message saying Terminal type ansic: Terminal type
not supported.
1 Permissions are wrong run group.ias.
2 WBTERM.OUT is corrupted run wbterm.
3 They have the wrong version of WBTERM installed check the
size.
286 - 22839
386 - 21197
6 You may get the Terminal ID message under UNIX if the entry in
the inittab has some unexpected information. For example:
respawn:/usr/lib/uucp/uugettey -t60 tty2a 3. This is an entry
for a modem. The '-t60' would be unexpected.
7 If the WHEEL program doesn't work or if you are having strange
problems. Look in the 'inittab' file and see if it is set to
a strange 'gettydef'.
EX: tty0a02 Easyadm0 -> should be tty0a02 o
8 Below is a list of keys and their alternate key stokes.
RETURN = CTRL M
PAGE UP = CTRL B
PAGE DOWN = CTRL F
BACK SPACE = CTRL H
TAB = CTRL I
9 To test a Laserjet III background on the Laserjet II.
disable laser and wide.
dos
j:
cd\td
td
download
F1
quit
cd /usr/spool/lp/temp
cat {job} >/dev/lp0
cancel {job}
10 To turn the Status Line off add the following line to the
terminals "SYS" file.
STATUSLINE OFF
11 To see what /usr/lib/prtcap is sending to the printer or to
test prtcap printing directly to the port.
Look at spooler file:
1 - disable spooler
2 - cd /usr/spool/lp/temp
3 - cat {name}|/usr/lib/prtcap lj3 11-0000|hd|lp -d11
Redirect printing:
1 - cat {name}|/usr/lib/prtcap lj3 11-0000 >/dev/lp0
NOTE: One customer couldn't print under 5.0.4 because the system
was executing the ELAN portion of the interfaces files. I
had to copy the DUMD model file to the printer name and
modify the PRTCAP line to read "lj3".
12 To remove the funny characters form a "cat of a man file".
1,$s/.\^H//g
"." - means any character.
13 If you have problems printing under NOVELL try adding the
following line to the WBCONFIG.SYS file.
SPOOLCMD PRINT [SPOOLFILE]
This tells Workstation base to use NOVELL's PRINT command to
print the files created under WSB.
14 If you try and login and it says You need at least one Drive
Statement in your WBCONFIG.SYS. The permissions are wrong on
WBCONFIG.SYS or the file is missing.
Also check to see if /usr/ias/bin/wsid will return a valid
ID. I had one instance where the '/etc/inittab' file had
the wrong permissions and 'wsid' couldn't read it.
15 1) To get to the Setup Screen on a Stingray Micronics Motherboad press
the DEL Key.
To knock out an IRQ go to the PNP/PCI Configuration Setup. Highlight
the IRQ you want to knock out and press the PgUp/PgDn key and set the
the IRQ to "Legacy ISA" from "PCI/ISA PnP".
2) To get to the Setup Screen on a 486 Micronics Motherboard do a
CTRL-ALT-S at the boot prompt. There should be 2-3 screens.
Page Up/Page Down - move between screens
Arrow Keys - move between fields
Space bar - change settings.
ESC - menu options
F1 - help
F2 - system information
F4 - save values, exit setup and reboot
F5 - load default values
F6 - abort setup without saving values
NOTE: Memory Address E0000 is used by Plug & Play BIOS. So if
you need this address you will have to disable this feature
under Setup.
16 What the printers need to be set to.
HPII IBM-US
HPIII PC-8
HP4 PC-8
17 The QUE print option creats a file called FORMS.{OPERID} in
the INWORK directory.
18 To send a customer files using SENDTO who have UNIX 3.2v2 use
the -u option. Unix 3.2 has a problem with long file names.
sendto -u {name} [file]
19 The first 4 records in the Category file are always thus:
1 - Not Categorized
2 - A/R
3 - APC
4 - APP
Note: To check the Category Record number. To see if they changed
one of these accounts.
A1 -> F5 (edit) -> Ctrl C -> rec(2)
20 What needs to be backed up to restore a system.
INDATA
INMISC
INFORM (if custom forms)
WP Files
Faxphone
tty*.sys files
DOS files
What you should check before erasing old system.
lpstat -t
hwconfig -h
swconfig
inittab
ttytype
gettydefs
Devices files (modem)
Lyrix print files
WP printer setups
WP where installed (/usr/ias/bin/wp)
crontabs
config.sys & autoexec.bat
faxphone
21 DOS WBCONFIG.SYS: The line 2B0205000F0A69 needs to be first for
some reason. This is a Workstation Basic problem.
Edit
Shift - End -> Mark Line
Shift - Del -> Cut Line
Shift - Ins -> Paste Line
22 To setup an Icon for Termulator/Hitansi under Windows 95.
1 - Right click on desktop
2 - Take the NEW option
3 - Take the FOLDER option. This will bring up a folder with the
name "new folder.
4 - Press the backspace key to erase this and type in IAS and
press enter.
5 - Click on the IAS folder. This will bring up the IAS window.
6 - Click on FILE option.
7 - Take the NEW option.
8 - Take the SHORTCUT option. This will bring up a window asking for
the command to start the program.
9 - Type in C:\TERM\TL.COM /N or C:\TERM\TLW.EXE /N and press enter.
This will bring up a screen of Icons. Pick what ever and press
enter.
10 - Now right click on the Icon and change the following:
1 - Activate exit on close.
2 - Change to full screen.
23 PKZIP shareware version is stored in 'pkz204g.exe'. This is a self
extracting file.
pkzip -rp -&f a:hold c:\windows\*.*
pkunzip -do a:hold
24 If the permission on the 'ver' file is wrong after running a 'latest'
run 'group.old' and then check to see it the IAS version 12 shows up
on the 'custom screen'. If not have them install version 12 and all
up dates.
If version 12 isn't installed there is no 'perms file' for the IAS.
And sense there is no 'perms file' and 'latest' doesn't check the
permissions after doing a 'latest'.
25 1300 Operating System Not Found - The Microincs Motherboard does see the
hard disk or the disk is not attached properly.
26 If the DPT Controller see the hard disk properly it will list the the
cylinder/sectors/head numbers at the end of the hard disk description.
27 TERMULATOR II - The 'c:\windows\tlwreg.ini' file hold the registration
information.
NOTE: If you are using Windows ME you need to be running 2.2H or higher
if order for TELNET connections to work correctly. Without 2.2H or
higher the TELNET works once and then quits and you only the a blank
screen.
[Registration]
Code= /* Reg. Code off Disk */
User= /* Name of Agency */
Serial= /* Serial # off Disk */
Register by doing the following:
Start Termulator II.
Click OK on Demo Screen.
Help->Register
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BALANCE
1 Balance checks all balances against the total of all
transactions.
NOTE: Version 11 made a journal entry for the balance forward
amount for each Customer, Company and Producer and
zeroed out the Balance Forward on file.
2 The balance it is complaining about is only used in the A1
option and includes all transactions. Which means Prebills
and future journal entries.
3 Category 1 = Uncategorized
Category 2 = A/R
Category 3 = APC
Category 4 = APP
4 INVALID SUB ACCOUNT - means the customer, company or producer
number is invalid. It doesn't exist.
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CINCINNATI
1 Type in "RATE" to bring up the Cincinnati rater.
2 To add the customer to the IAS. Type in the new customer
number. Once at the customer input screen press "F1" to
prefill from the Cincinnati rater.
To update an existing customer. Type in the customer number
and once the customer screen comes up press "F1" to update
from the Cincinnati rater.
3 Once the customer has been inputted into the IAS. Press "F6"
to add a policy. Press "F2" for transaction entry. Type in
the transaction code. Once the policy entry screen is up
press "F1" to prefill from the Cincinnati rater.
To update an existing policy. Type in the file number, press
"F2", and enter the transaction code. Once the policy entry
screen is up press "F1" to prefill from Cincinnati rater.
4 The last step is to enter the correct Cincinnati dec page.
This will remove the customer info on the bottom of the policy
display screen. You will not be able to do the next customer
until the dec page is done. Once the dec page is done you
will not be able to go back to steps 2 or 3 with out rating
the person again.
Bring up the dec page and press "F1" to prefill the form.
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CLAIMS
1 The claim styles are defined as follows:
1 - Old
2 - Letter Head 8x11
3 - Narrow 8x11
2 When you do a F6 claim inquiry the system will ask you for the
customer you want to check. The system will have the number
filled in if the number has been filled it at the top. The
system will then ask you if you want to check open of closed
claims, (1 or 2). Any claims that customer has will then be
displayed. If you press F5 you will see the notes on the
claim. Pressing F5 will return you to the first part of the
claim. F6 will bring up the next claim. F8 will leave the
claim on the screen and put you into the transaction code
field. F9 will bring you back to a blank claims screen.
3 The Control Number is the next available record in the file.
Thus this number can not be changed, when adding a new claim.
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COMPUTONE
1 You need Computone version 2.50 or high to work with Xenix
2.2.
2 AT-X Invalid Interrupt -- V=31, I=6, C=1, XF=2 - If this
message appears after THE AT-X Driver line this most likely
means the cables are in wrong.
3 Computone adds the following lines to the /etc/rc file
depending upon the version.
# clear printer lock, start daemon
-> # ATvantage_X initialization
-> /atx/atgen > /dev/console 2>&1
rm -f /usr/spool/lp/SCHEDLOCK
# clear printer lock, start daemon
-> # Intelliport initialization
-> ic_init -reset > /dev/console 2>&1
rm -f /usr/spool/lp/SCHEDLOCK
In the AT-X case you could do this by taring off the
./once/fixrc or ./once/fix386rc file from the Computone
diskette. Then running it.
4 You need to set the 8 dip switches on the Intelliport board
before installing it. These switches tells the Intelliport
board how much memory the system has. The Intelliport then
puts is is base address above the memory.
5 The Intelliport boards are set as: ttyi00 -> ttyi07.
6 You can reconfigure the Intelliport board by running
ic_install. This program is menu driven, so just follow the
prompts.
Board number and board type
1) Intelliport AT-8
or
1) Intelliport AT-4
Select board number of change, 'x' to change # of boards, 'c'
to continue
Maintaining Board #1 - AT-4
Intellifeatures description modem termcap login code/baud rate
0 Vanilla (generic) terminal no 3151 m 9,600
Select item with arrows & enter, 'x' to change #/type of
board, 'd' to duplicate channels, or 'e' to exit
Do you wish to exit (e) or quit without changes (q)
NOTE: Use left and right arrows to move between fields.
NOTE: ic_install is the only way you should ever reconfigure
a port. Using vi to change ttys or ttytype will not change
the port. You would still have to run ic_install for the
change to register.
7 After installing an Intelliport board on a PS/2, you need to
run auto configure and when it says that the new board is not
one that it knows. You insert the COMPUTONE OPTIONS DISKETTE
and press return.
8 To setup a printer hooked to a terminal hooked to an
Intelliport board. You need to modify the /etc/ic_control.
You need to add/modify the intelliprint option.
tab intelliprint:
tab tab printon = 16,18
tab tab printoff = 16,20
tab tab priority = 50
9 On a PS2 computer you will need to add the INTELLIPORT DRIVERS
to the reference diskette. Just bring the reference diskette
up and take the COPY OPTIONS DISKETTE option.
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COPY
1 You can run COPY either per file or per customer. COPY from
the customer display you will print a page for each policy the
customer has. COPY from the file display will print just that
policies information.
2 You can print the information by:
C - Company History
P - Producer History
T - Transactional History
N - Notes Only
If you ask for any of the options other then Notes it will ask
you if you want to Include Notes (Y/N).
3 Any note line starting with a "!" will not print out.
4 Notes by customer will print on each policies print out.
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DOS
161 - Battery.
162 - A Devise Is Off - (turn all devices on or run auto
configuration)
163 - Date & Time - (run set features)
164 - Memory Size Error - (run either auto configuration or
test the computer)
201 - Memory Error - (run test the computer).
216 - System Board Memory - 64K or Daughter (SIP 1)
301 - Keyboard Error - Keyboard did not responed correctly.
303 - Keyboard Error - Key stuck.
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EMULATORS
1 The first 10 Softkeys must be set up a follows:
F1 - [OP
F2 - [OQ
F3 - [OR
F4 - [OS
F5 - [OT
F6 - [OU
F7 - [OV
F8 - [OW
F9 - [OX
F10- [OZ
NOTE: The "[" is really ESC. So for F1 - ESC O P.
2 For the modem to work you must change the parity to NO.
3 When entering in the numbers for the auto dialer. Place a "#"
before the number.
4 If the keyboard is set to IBM ENHANCED use ALT P to bring up
the dialer.
5 Hitansi uses approximately 36K of ram.
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VSIFAX
1 To reprint a fax without the heading type in.
prtfax {fax number}
The "fax number" is listed on the heading line.
2 To restart the server
vfxsched restart
3 To cancel a request
vfxcancel {request number}
4 To print a fax
vfxprint {request number}
5 To change the {hostname}:
1) vfxsched stop
2) cd /.vsifax
3) vi vsifax.ini
[Login]
Hostname = {new name]
4) vfxsched start
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DIGIFAX
1 You need to install both the DigiFax and FaxJet software
packages. These are 2 separate packages. So you will need to
run 'custom' twice. The FaxJet package has the laser typeset
files the system needs to typeset the fax before sending it.
/usr/bin/pcl2tiff
2 To configure the fax run faxconfig.
Option 1 take dfax and set I/O address to 22e-22f.
The Option 6 parameters should be set as follows:
14 - Set FAX ID string -> Agency Name
16 - Change page header ->
%m/%d/%y %H:%M {agency name} P.%%02d/%%02d
NOTE: Option 5 will disable/enable the AUTO RECEIVE of faxes on
the DigiFax Board.
NOTE: Option 10 is used to set the prefix need to access an outside
line. ie: "9".
The Option 11 parameters should be set as follows:
Auto Print = 1 # Auto print received FAXes
Auto Delete = 0 # Auto delete received FAXes
Mail on Send = 2 # Mail FAX status to sender
Mail on Recd = 0 # Mail user(s) on FAX receive
Save Dead = 0 # Save dead faxes in $HOME/fax/dead
NOTE: Dave sets Auto Delete to "YES" on most customers. But
this doesn't allow them to use FAXRCV. But FAXSTAT will still
work.
The Option 12 parameters should be set as follows:
Printer Type = LaserJet Series III
Print Resolution = high (300)
Paper = Whatever is available
Want Footer = 1
Want Header = 1
Additional fax2pr Options =
Spooler Commands = lp
Destination = fax
Raw Output Spooler Options = -oraw -og
3 If the '/dev/dfax0lp' entry gets damaged just remove it and reboot.
The system will construct it when it reboots.
crw-rw-rw- 1 lp root #, 64 date dfax0lp
4 To send a fax faxsend {nickname}/{phone number} {letter name}.
To delete a fax faxsend -u {user} -d #
5 To send scanned page:
scan the page at 200dpi.
doscp -r {name.tif} {where ever}
faxsend {nickname} {name.tif}
6 To scan a page and send it, either.
1 faxdir -s
2 Option F6 - Quick Send
3 Option F6 - Scan Image
You can only send 6 scanned images using this option. If
you need to send more. See step 4.
4 Option F7 - Shell Escape
At the faxdir type in the following.
faxscan -n# {file name}
Where "#" is the total number of pages you are scanning and
"file name" is the name of the file to write the scanned
images to. You will be prompted for each page to scan.
type exit to return to Quick Send Screen and type in the
file name in the files section.
To set up a nickname faxdir -s.
NOTE: The nickname you set up for the users must match how
they login to the system at the login prompt. i.e. jam - John
Marsh, margaret - Margaret Stump
8 To view a log of what was sent or received.
faxstat -t - veiw log of all transmissions.
faxstat -r - view log of all faxes received.
9 To view a fax to the screen do a faxrcv. You can also use
this to find out the file name and fax back the message
received.
fax {name} /usr/spool/fax/rx/d380
10 DigiFax can only hold 1000 faxes before it causes problems
with faxrcv. You need to delete unwanted faxes with faxrcv.
If you need to do it manually
cd /usr/spool/fax/rx
ls -t|tail /* List faxes in date order. Which is oldest
last. */
Remove the files listed. This should allow you back into
'faxrcv', where you can delete more faxes.
11 The phone directory is stored in /usr/spool/fax/faxphone.
12 Follow the following naming conventions when setting up
insureds, companies and producers.
6 digit customer number - insured /* BEN500
C-{company number} - company /* C-A50
P-{producer number} - producer /* P-A50
13 To use 'faxrcv' you will need the following line added to the user's
.profile.
FAXVIEWMODE=227;export FAXVIEWMODE
This sets the display-mode to SCO Color VGA 640x480.
14 If you are running a DIGIFAX through a TELEBIT modem. You will need
to change the time the modem tries to connect from 60 seconds to 20.
/usr/lib/uucp/Dialers
tb16gen - S7=20
cu -l {device} dir
ATS7=20&W
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FIXCOV
1 FIXCOV reestablishes he coverage pointer in the APFILE and
CUSTFL. Has to be run while no one else is in the IAS.
2 FIXCOV runs through 3 process when it does the check.
It checks the coverage pointers in the APFILE file.
It checks the coverage pointers in the CUSTFL file.
It runs through the COVAGE file and checks to make sure
that all the records have been assigned either to a file
number, customer record or the free list. It if has not
already been assigned the program will clear the coverage
record and assign it to the free list.
3 The print out will list everything it found wrong with the
coverage file. The record line list the record number of the
coverage record cleared, the customer number, file number,
forward pointer and backward pointer.
COVERAGE REMOVED
Record 06970 BEN500 -202020 -202020 -202020
This record was cleared because the file number and both
pointers are garbage.
COVERAGE NOT FOR THIS FILE
CUSTOMER: BEN500 FILE: 02612 COVERAGE POINTER: 0013338
RECORD: 0018514 BEN500 02612 0018679 0017490
"note line"
RECORD: 0018679 SAM500 02634 0018679 0017490
"note line"
This shows that record 18514 points to record 18679 which is for another
cusomter (SAM500) and file (2634). So the link as removed from file 2612.
COVAGE FLAGS CLEARED RECORDS: 18679
BAD COVERAGE RECORD NUMBER FOUND: 18680
CUSTOMER: BEN500 FILE: 02990 COVERAGE POINTER: 0018680
There are 18679 coverage records so there is no way to have a pointer of
18680.
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FORMS
1 If a form has been previous generate as a multiple form then
regenerated as a single form all customers that have multiple
copies of the form will still have the multiple copies print.
2 The way to make forms multiple is to put a .M on the very
first line of the display form. Starting in the very first
position on the line.
3 Pressing 'F4' twice will delete a form.
4 If the form is to be printed in condensed print at 8 lines per
inch then the following lines must be in the form.
.CPI15
.LPI8
.INCHES11
5 If you want the form to print under a different printer class
the you have to put the following line in the form.
.PRINTER11
6 If the printer is still printing in condensed print after
running a form. They most likely did:
1 Cancelled a form print job while it was printing.
2 Disabled the printer while a form job was printing and then
cancelled the print job.
3 Deselected the printer while a form job was printing and
then cancelled the print job.
7 The following form lengths are set up.
22 LPP - 3.67 / 3.7"
33 " - 5.5"
42 " - 7
66 " - 11
84 " - 14 @ 6
88 " - 11 @ 8
112 " - 14 @ 8 - But only for some printers.
8 Memo-p - Prints with no policy info and on plain paper.
9 Letter-p - Prints with no policy info and on letter head.
10 Policy-p - Prints with policy info and on letter head.
11 CERT - Now can be either entered by customer number or policy
level. But the info will show on both levels. That is to say
that info entered on the customer level will show at the
policy level and vise versa.
12 CANCEL - The company fields is no longer is filled in the
reason for cancellation. Ruth, Town & Country, said that this
is only filled in if rewriting the policy with the same
company.
13 On forms that are exactly 22 lines long, you will lose the
last line. To fix this the customer will have to add 1 blank
line to the end on the form.
14 If a display form is going to have input fields contained in
it. They first 22 line must contain at least 1. If the first
input field falls after the first 22 line you will get an
error 57. Is it tries to rewrite to the form.
15 The way multiple copy forms print out are thus:
{name}! - Prints the last one entered.
{name}!* - Prints all copies of form.
{name}!1-2 - Would print the first 2 copies.
{name}!5 - Would pint just the fifth copy.
16 The print forms are going to be generated at 66 lines per
inch. So check the page length at the top of the Lyrix edit
screen. If it is set to 60 you will have to add .PL66 to the
top of the form. Just make sure you remove the line before
you generate the form. This line will not print as it is in
the first 2 line. But it may push everything bottom 1 line.
17 If you want to tie the form to the customer number add the
following line into the display form.
.CUST
NOTE: Forms tied to the customer level will not be displayed
in transactional history, even if done at the file level. The
knows its a customer form, thus it can't tie it to any files
transactional history.
18 To right justify numbers you have to put the "^" in the
display form file. The generate program will look at the
display layout file to determine if the fields should be left
or right justified.
19 You can specify which tray you are pulling the paper from. To
do this add the following line to the form or letterhead.
.TRAY # (1, 2, 3)
TRAY 1 -> Bottom Tray
TRAY 2 -> Top or Pull Down Tray.
TRAY 1 -> Middle Tray
TRAY 2 -> Envelope Tray
TRAY 3 -> Bottom Tray
NOTE: Tray 3 -> 1b266c3648. Goes to envelope feeder tray.
20 TYPESET - Remove all blank lines from the form. If you leave
in blank lines, the option to print numbers will not work. It
will do a 'CR-LF' for each blank line in the form before it
starts printing the numbers.
TYPESET - Typeset back ground prints then the form/test lines.
The ".POS L0" line is missing from the bottom of the form. This line
repositions the printer back to line 0 before printing the form.
21 The maxium number of fields per screen is 83.
22 The manium number of fields per form is 999.
23 The fields in the generated print file:
Starting Pos, Length of Field, Field # of Form, Justification
, IAS Field # , I (IAS)
24 If you are doing a LANDSCAPE form you will need to add the following
2 lines to the "print file".
.INCHES 8.5
.LPP 6
If you don't add these lines the system will default to 11 inches and
66 lines per page. This will cause the second page not to print
correctly on a duplex printer.
25 You can have the Letterhead print only on the first page of Merge letter.
But in doing so when asking for multiple prints of the INSURED, COMPANY
and PRODUCER letters the letterhead will only be on the first copy. All
others will print on plain white paper.
NOTE: See Vally1.12 and Valley2.12
26 All forms are typeset with the DUPLEXing turned on. To turn it off:
1) cd /usr/ias/bin
vi form
/duplex - /* follow directions on the screen */
2) typeset the form
Top
HARD DISK
1 If you are using a Seagate ST4096 hard disk and that hard disk
is not included in the disk types when formatting the disk.
You will need to run the modify portion during installation.
Using the following parameters:
1. Cylinders 1024
2. Heads 9
3. Write Reduce 65535
4. Write Precomp 65535
5. Ecc 0
6. Control 8
7. Landing Zone 1024
8. Sectors/track 17
Mod 80 - 40 Meg Hard disk
ST506 ESDI
1. Cylinders 1023 39
2. Heads 5 64
3. Write Reduce 0 0
4. Write Precomp 65535 0
5. Ecc 0 0
6. Control 32 0
7. Landing Zone 1023 0
8. Sectors/track 17 32
Mod 60, 70 or 80 60MB 70MB 115MB 120MB 300MB
1. Cylinders 58 70 110 115 300
2. Heads 64 64 64 64 64
3. Write Reduce 0 0 0 0 0
4. Write Precomp 0 0 0 0 0
5. Ecc 0 0 0 0 0
6. Control 0 0 0 0 0
7. Landing Zone 0 0 0 0 0
8. Sectors/track 32 32 32 32 32
2 You can check the hard disk configuration by keying in:
dkinit 0. This will result in the following options being
displayed. Take option 1. If the parameters are set wrong
you will have to reinstall Xenix or live will the problems
that result from the incorrect parameters being set.
1 - Display current disk parameters
2 - Modify current disk parameters
3 - select default disk parameters
4 To do a low level format of a hard disk with a western digital
controller card.
1 Boot with the DOS diskette.
2 Type in debug
3 At - prompt type G=C800:5
4 Follow the WD format routine
WD format Rev 1.XX Answer "yes" to Do you want to
dynamically configure the drive. Format drive with
interleave 04
5 Run FDISK if you are going to install a DOS partition. If
just going to install Xenix reboot with N1 floppy.
3 To run setup on a PS/2 boot with the Reference Diskette.
1 To do a low level format on the hard disk. Do a ctrl A to
bring up the format menus.
2 If you added to the system. You will get error 165 when
you boot up. Just press F1 to continue.
4 To format a fixed disk on an AT.
1 You need a IBM advanced diagnostics diskette.
2 You will need the numbers for the bad tracks the fixed disk
had to start with. NOTE: These numbers are on the disk.
3 Take option 0. It will then tell you what is installed.
answer "Y".
4 A menu will appear. Take the option for fixed disk.
5 A menu will appear. Take option 1, unconditional format.
NOTE: Type in 1,C for this option to work.
6 If you think the fixed disk was flaky. Run a scan on it.
5 SCO says that CONTROL=8 if you have 9 or more heads. Else
CONTROL=0.
6 If a customer wants to go to a SCSI drive, check with SCO to
make sure that have a version that supports that type of
drive. We make to order a new version with the SCSI drivers
included.
7 Maxtor 380MB drives: (1) Disable alternate sectoring during
low-level format. (2) Don't let the controller translate
cylinder/sector addresses.
Top
INSTALLATION OF XENIX
1 If they want a DOS partion run FDISK. Install Xenix / Unix.
3 Install any board drivers they have, (Computone, Anvil).
4 Install Lyrix if they have it.
5 Install Vpix if they have it.
6 Run mkdev tape or install any tape drivers.
7 Install IAS.
8 Link /usr/lib/wp/.wprc.
9 Run /usr/lib/wp/print.setup.
10 Modify the /etc/ttys file.
11 Modify the /etc/ttytype file.
12 Modify the /atx/attype file in needed.
13 Enable the ttys that have something currently hooked to the.
14 Run lpnew and setup the printers.
1 When running lpnew it will bring up a list of the printers
that can be used off the port you said the printer is
attached to.
2 The list of printers will have either a "p" or "s" after
the name. Standing for parallel or serial.
3 The list of possible printer names:
dmp-2100 - Tandy DMP-2100 printer.
dumb - Dumb parallel printer.
epson - Epson and Compatibles.
lj - HP laser jet+.
oki - Okidata 182 printer.
oki84 - Okidata 84 printer.
p341 - Toshiba p341 printer.
pro - IBM Proprinter.
ti-850xl - TI Model 850XL printer.
ti-880 - TI Model 880 printer.
Top
LETTERS/MERGE
1 Must be in the INMISC directory for IAS to find them.
2 Merge will return an ERROR OPENING FILE JAM.LRT/INWORK if
there is nothing to print for this operator.
It will print strange messages if the index files are messed up.
Run REBUILD to solve the problem.
errno=0
read: No error
cd->reclen=08,cd->pos=1
rec=2,....
Trying to read 209 characters at position 209 and only got 137
error 3 reading record 2
3 If the letter has a .JY without a .JN after it, will cause the
last line of the letter not to print.
4 MERGE is set to print 65 characters per line. You cannot get
more even if you use a larger ruler line.
5 MERGE will print any ruler line that you leave in the letter.
6 MERGE prints in block format. It doesn't indent the first
line, and it right justifies the paragraphs.
7 You will get Max Line Length Exceeded if you leave in a ruler
that exceeds 65 characters.
8 If there are using Lyrix 6.0, they will have to use ,JN and
,JY. Merge will recognize them as .JN and .JY.
Top
LYRIX6
1 If you change one of the permanent rulers using the 'Options'
option. You must leave lyrix6 and come back in for the change
to take affect.
2 If the letter is going to be printed under the IAS, you must
use the 'TextEdit' option under 'Xtra'. If you use the
regular 'Edit' function a Lyrix6 header line is inserted in
the letter.
3 If they used 'Edit' option first, just call the letter up
under 'TextEdit' and save it. This will remove the header
line.
4 To set up the printers you must run /usr/lib/wp6/pconfig. You
should set up a draft and letter printer.
5 You will need to modify /usr/lib/wp6/pcap/laserjet. You will
need to modify the INIT sequence. Removing the ESC E sequence
( 27-'E' ).
6 If the printer has 2 trays you will have to modify the BIN2
entry. It is set to manual feed by default.
BIN2=27-'&l4H'
The "4" tells it to pull from the lower tray.
Top
M1S07A
1 Backup INDATA
2 Run final statements, R15.
3 If statements print correctly backup INDATA again. You can
use the first set of diskettes again if you like. These are
the diskettes you keep for your permanent record.
4 Run A6, month end closing.
5 The following reports are generated:
1 Invoice Journal
2 Journal Reports
3 Finance Journal
4 General Ledger
5 Accounts Receivable List
6 Accounts Payable Company
7 Accounts Payable Producer
8 A list of file numbers that were purged from the system. A
file will be purged only if:
1 The balance on the account is 0.
2 The file was cancelled.
3 The system has waited the proper number of months before
purging cancelled polices. This number is set up under
M7.
9 A list of customers that should/were deleted. This depends
upon what you have in the Auto Customer Delete field under
M7. A customer will be deleted only if:
1 The customer has no policies.
2 The auto customer delete field has a Y in it.
6 If the closing runs without any errors, these would be listed
on the Closing Summary. Run A3, Bill Installments. You may
wish to run A4, Installment Report, before running A3 to check
to see if the up coming installments are correct.
Top
M2S01A-NEW (v11+)
1 On Laser checks the system will print 39 sequences per check
stub. If the journal runs over 39 sequences the system will
continue on the the next stub. It will print the amount on
the last check being used. It will print VOID on any check
not being used. The voided checks will have the same check
number at the actual check.
2 On pre-printed checks the system will print 13 sequences per
check stub. If the journal runs over 13 sequences the system
will continue on the the next stub. It will print the amount
on the last check being used.
Example: 102 is the next check number and you enter a check
with 20 sequences. The first 13 sequences will print on 102's
stub the remaining 7 would go on check 103's stub and the
check would print on 103.
The register will show 103 and the last check number for the
account will be set to 103.
3 Each split screen will hold 17 entries. Pressing the PgDn
key will give you 17 more lines.
4 The BALANCE column by file for APC/APP has no meaning. As this
is the TOTAL BALANCE for the Company/Producer which is read from
the master files.
File 178 as just 2 transactions totaling $600, but the TOTAL BALANCE
due the Company/Producer is $1,500.
100.00 1,000.00
500.00 1,500.00
5 When you use the ENTER CHECKS Option you can use the PageUP/PageDown
keys to scroll through the unprinted checks. This feature can be
used to enter/correct the address on a check to be printed.
6 The "*" must be in the first position in the number field for the
system to realize this is a check to be printed.
7 The ADDRESS.FIL file is constructed the any time you enter this program.
So if the file is missing just bring "A1" up and the file will be
constructed. The M3S13A program also accesses this file to issue checks
to company/producers.
8 To reconcile the first time. Enter the bank balance from the last bank
statement and then mark all transactions as being reconciled. Go back
an unmark the items not appearing on the bank statement.
The items appear in check number order then date order. So the deposits
will appear first followed by "*" checks and then the checks.
NOTE: The 'Cleared Balance' should equal last months ending bank balance
before starting this months reconcilation. If it doesn't there is
a problem. ie: some transaction was changed or removed.
The only way to found out was was changed/removed is to run a 'R3',
General Ledger. They mark off the transactions from the previous
months bank statement. Keep do this until you find the transaction.
You only have to seach as far back as the 'Lock Date'.
9 If you use NON ACCOUNTING TERMS the system will assume the opposite sign
on Splits.
ie: Increase to cash will assume decrease on the splits.
If you use ACCOUNTING TERMS you will have to give the sign on the Splits.
ie: Debit to cash will make you put a "-" in front of the amounts on
the split screen. This tells the system that these are credits.
On Splits you can have transactions that are both Credits and Debits. Like
a payroll check.
Check Acct 410.00
-Splits-
Payroll 520.00
Federal -65.00
SS -35.00
Med Care -10.00
10 There has been one case where they had a 'lj3.21'. This caused a
"NON-NEGOTIABLE" copy addressed by "Insurance Agency Systems" to print
out.
M2S01A-OLD (v10.2-)
1 The system will beep and return you to the file number field,
if:
1 The File Number is not marked as active, new or cancelled,
in other words if its still in the free list.
2 The Customer Number associated with the file is missing
from the Customer Master File.
3 The Company Number entered is not a availed number.
4 The Producer Number entered is not a availed number.
5 They entered a Company or Producer Number on the first
sequence of a check. They can only enter a Customer Number
on the first sequence if its a check.
2 On checks the name on the check is the name typed in the
description field on the first sequence of the check.
3 On pre-printed checks the system will only print the first 25
sequences on the stub. It will truncate the remaining
sequences.
4 If you are entering vouchers at the same time that people are
doing payments from the invoice screen 2 things could happen:
1 If you are sitting at the enter JV NUMBER prompt and someone
has done a payment from the invoice screen. When you press
F5 you will get that persons payment entry. Because you are
asking for an existing JV.
2 If you are on the first sequence number and someone entries
a payment from the invoice screen. When you say "Y" is is
correct the JV NUMBER will change on the screen to the JV
number that was next available.
EX: When you first went into A1 the JV NUMBER was 231. You
press F5 and started to work on your entry. At the same
time someone did a payment from the invoice screen, thus was
JV number 231 as it was the next available number. You get
finished will your first sequence and say "Y" this is
correct. The system will assign you JV NUMBER 232 as now
this is the next available number. So when the second
sequence is brought up the JV NUMBER on the screen will have
changed from 231 to 232.
5 You are now assign a JV NUMBER until you answer "Y" on the
first sequence number.
Top
M2S02A
1 If you do a F6 to assign a new policy to a customer and then
to an endorsement on the policy as the first transaction the
dates will be 0's. Because an endorsement doesn't change the
dates on file. Thus the dates were 0 to begin with the dates
will stay at 0.
2 There is no other invoice figures on broker bills. Because
this is a broker bill there is no A/R figure. Since other
invoices is a A/R figure this figure will always be 0.
3 SEE NOTES - On customer display screen means there are
customer notes on this customer. (F1 - F8)
4 POLICY BILLING - Is the amount billed out since the policy was
last renewed. However, NEW & REINSTATE invoice transactions
do not add to this total. These invoice transactions just
replace the figure there, in effect they are the same as
RENEWAL invoices in terms of what happens to POLICY BILLING.
There is slight problem with this. If you enter a NEW,
RENEWAL or REINSTATE invoice with a Dollar figure then go in
and do a NEW or REINSTATE with a 0 gross. The POLICY BILLING
figure of course is set to the gross, 0. But no history
transaction is produced. Thus the history and A/R do no match
the POLICY BILLING.
5 POLICY BILLING - If you enter a Direct Bill Invoice with "0"
office commission the policy billing will increase by the
premium, but no history is generated. Thus it looks like
history has been dropped.
6 If the person reverses out an invoice with out putting in the
office percentage. The YTD office & producer figures will be
over stated. Thus the R22 report will be wrong. But more
important the APC & APP Reports will be wrong.
7 Comments - To add or delete a comment on a customer. First
pull up that customer, using the customer number and then
press F3. You can then enter a 7 character comment or just
press enter to delete the comment there. Comments blink under
the customer status message.
8 Customer Status - Appear just to the right of the phone
number. It will either say ACTIVE or if the customer is
marked as deleted DELETED. Note that is the customer is
marked as deleted the word DELETED will blink. However the
ACTIVE status is constant.
9 If the security level of the person signing on is a 5 or
greater the only thing the person can do is inquiry. They can
not bill or chain to some programs. They will not even be
given the F2 option, (TRANS), when putting up policies.
10 When the inquiry screen appears a couple of symbols may
appear.
! = Customer has no polices.
* = Customer is marked as deleted.
11 When using PAYMENT CODE (ABC) the system will CR A/R and DR
cash. Unless the producer is a broker in which case the system will
CR A/P PRODUCER and DR cash.
12 If the INVOICE STYLE is set to (1) then the printer will start
printing in postion 6 and goto 86. If it is set to (2) then
the printer will start in postion 3 and goto 83.
13 The system ignores policy amounts on direct bill invoices. As
the system only keeps track of what the company owes you. Not
what the customer owes the company.
14 The installment options look first at the company/producer
commission tables. If there is no commission set up it will
then use the default commission.
NOTE: If the commission percentage is '0' the commission will
be blank.
15 The system determines which commission rate to use, NEW vs
RENEWAL, based upon today's date in relation to the effective
and expiration dates of the policy.
If today's date falls within the policy term, the system will
use the NEW commission rate. Else the system will use the
RENEWAL rate.
16 Phone Messages take the following format:
^{date}{operator #1} {time} {operator #2} {message}
Operator #1 is the number of the operator for whom the
messages is for.
Operator #2 is the operator you took the message.
17 You can continue a phone/suspense message by putting an "&" in
the first position of continuation line.
18 On an Audit bill you can change the dates and terms to what
ever you want. The system will revert back to what it was
perviously.
NOTE: Make sure the installment term is 12 for the audit
invoice to print correctly. In order words with the last full
term.
19 If you manually enter in a COMMISSION AMOUNT the system will calculate
the precentage.
NOTE: If you go in and change the invoice premium amount the system
will not recalculate the COMMISSION AMOUNT and PERCENTAGE. As it keeps
track of the fact you manually entered this amount and assumes you
want to keep this amount.
20 V12.03 - The system calculates the Surplus Lines Tax amount when you
redisplay the invoice. So if you change the State on the insured and
and being the invoice back up, the figure for Policy Fee will change.
As the system recalculates the Surplus Lines Tax and Policy Fee.
State Premium PFee S Tax Total
LA (5%) - 707.00 25 35.35 767.35
NM (3%) - 707.00 38 22.35 767.35 /* Gross + PFee */
1) Tax on Gross -> 707.00 * .03 = 21.21
2) ABS(APC+Net) -> ABS(-696.65+636.30) = 60.35
3) Policy Fee -> 60.32 - 21.21 = 39.14
4) True Tax -> 21.21+ABS(39.14-ROUND(39.14/1.03,2) = 22.35
5) True PFEE -> ROUND(39.14/1.03,2) = 38.00
NOTE: Lines 91360-91380: I_AMT(2), I_AMT(4), PFEE, STAX1, TC$
21 CAN NOT CHANGE PRODUCER # AMOUNT OF A RECONCILED TRANSACTION.
Means either the transaction has already need Finalized or the
transaction has been marked to be paid. If the transaction is
just marked to be paid. Remove the "*" and the will allow you
to change the transaction.
22 If you change the 'Class Code' and the commission percentages change
or disapper. Check the default value M4/M5 and the class code
defaults M8/M9.
ie: You change the 'Class Code' on an existing invoice and the company
percentage changes from 10% to 15%. This means that they either have
the 2 class codes set differently under M8 or only one of the class codes
is setup and the other one is usung the default value.
NOTE: It is possible for someone to setup a class code under M8/M9 with
a ZERO percentage. Thus causing the screen to appear to be
erasing the percentage when that class code is used.
Top
M2S03A
1 The history records produced when "A3" is run will have the initials
of the person putting the original installments in, not the person
actually doing the billing.
JAM entered the installments and DMA ran "A3". The history records
will have the JAM initials on them not DMA.
Top
M2S06A
1 Account Payable Company is out of balance:
- Invalid Account Number, make sure there is a valid account
number set up under M7.
- Surplus Lines Tax account number same a Accounts Payable
Company.
- They have Accounts Payable Company set up as an expense
account. Thus at year end it is zeroed.
2 Account Payable Producer is out of balance:
- Invalid Account Number, make sure there is a valid account
number set up under M7.
- They have Accounts Payable Producer set up as an expense
account. Thus at year end it is zeroed.
3 Company/Producer Payable Report did not run to completion.
- There was an error that they tried to get out of by
themselves.
- Invalid Account Number, make sure there is a valid account
number set up under M7. If the report can't find the
account in the G/L accounts it skips past the updating of
CLDATA. Thus it says the report did not run to completion.
Top
M2S07A
1 You can only reprint invoices that are still on the Invoice
Journal of Prebill Journal.
2 Reprint invoices doesn't remove '\' messages. This can only
be done from M2S02A.
Top
M2S08A
1 The program first writes the INHOLD records to a temporary
file. It then drops the INHOLD file. Next it runs through
this file and either prints the installment or if the
installment is not to be printed writes to the INHOLD file.
Because the program drops the INHOLD file the customer must
restore INDATA if the program errors out and they 'cleared
proc' out of the program without calling us.
2 The installment bill program just looks at the billing date to
determine if the installment should be printed. The program
compares the billing date against the current period. If the
date is less then or equal to the current period the
installment is printed.
Unlike the new installment bill program, this program does not
change or rewrite the Billed to Date back to the APFILE.
Top
M3S03A (V12+)
1 Even with maximum detail the system will still not list the
individual invoices on the report. I will have just a total
called 'Invoices'.
M3S03A (old)
1 This is a self correcting report. But it is best to run
REBUILD before running it.
2 The report will print nothing at the bottom if it is in
balance. OUT OF BALANCE will appear at the bottom if it is
out of balance.
3 Transactions will not post to the G/L if an account was
deleted and there is a transaction to be posted to that
account. The system will search for it until it runs out of
accounts. Thus transactions will not print after a certain
account number.
4 Out of balances will occur if there is an invalid account
listed under system file maintenance, an account was deleted
or deleted and added back in, a sided journal entry occurred,
or the index on the GENJNL is messed up.
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M3S04A
1 Customers marked as deleted will not print when using the
class code options. Deleted customers will print when using
the old options.
2 No matter which option is taken the program will only print
active and lapsed policies. It will leave off cancelled and
new policies.
3 The program will print a total for the number of customers on
the report, along with the total number of polices listed.
4 The report will include vendors and prospects.
5 The figures are read from the APFILE. They are TOTAL GROSS for the
year, TOTAL OFFICE COMMISSION for the year and TOTAL PRODUCER
COMMISSION for the year.
Top
M3S05A
1 File Fee is the same thing as a Surcharge. Thus it will show
up under Surch and A/R. This is an amount due you in which
the company and producer gets no part.
2 Policy Fee is added to A/R and A/P Company. This is an amount
due the company in which the agency or producer receives no
percentage.
3 The figures in 8 columns are usually:
A B
DB CR DB CR
A/R - X A/R -
APC - X APC - X
APP - X APP - X
GRS - X GRS - X
NET - X NET - X
C/E - X C/E - X
SUR - X SUR -
TAX - X TAX -
4 Tax Code=C - Surplus Lines Tax will be add to Accounts Payable
Company. Thus if you had a policy with a premium of $1000 of
which you received 20%, with a tax of $40. You would owe the
company $840.
5 Tax Code=S - Surplus Lines Tax will be posted to Surplus Lines
Tax. You then would pay the state by Crediting Cash and
Debiting the Surplus Lines Tax account.
6 Surplus Lines Tax is ignored on direct bill invoices. As the
system only keeps track of what the company owes you. Not
what the customer owes the company.
7 Surplus Lines Tax is added to Accounts Payable Producer on
Broker bills. Thus is you had an invoice with a $1000 premium
of which you received 10%, with a $30 surplus lines tax. The
broker would owe you $930. You would then pay the company the
Surplus Lines Tax, which would be included in the Companies
Accounts Payable.
8 The "Office Commission" listed on the Statics Report is less
"Producer Commission".
I/J - Gross 6850.00
- Net 4444.00
=======
Commission 2410.00
S/R - Commission 2410.00
Prod Comm 434.00
=======
Office Comm 1976.00
Top
M3S10A
1 On the NEW accounting system the system posts the journal to
the first account entered on the journal. It then assumes
that rest of the entries are the opposite of the first entry.
This works fine if the first entry is a Credit but it looks
funny if the first entry is a debit.
EX: First entry is a Debit, it then shows the rest of the
entries in the OTHER column and thinks the rest of the entries
are credits. So if one of the other entries is a debit it
will have "()" around it.
EX: First entry is a Credit, it then shows the rest of the
entries in the OTHER column and thinks the rest of the entries
are debits. So if one of the other entries is a credit it
will have "()" around it.
2 The Journal Report only prints the accounts that have
transactions originating from them. It will not print the
offset accounts. This report is really only used for cash
accounts since almost all transactions originate from them.
EX: If I wrote a check to GTE today and tried to print a
Journal report for Phone Expense nothing would print. But It
would print a report It I had asked for the Checking Account.
3 The 5 columns are thus:
(1) Accounts other then the next 4
(2) A/R
(3) APC
(4) APP
(5) Account the report is for.
Top
M3S11A (12)
1 INCLUDE ONLY ACCOUNTS ___ DAYS PAST DUE.
Blank - Everything with a balance (CR/DB) or having activity
is included on the report/statements. This will print ZERO
BALANCE statements, if the activity adds up to ZERO.
Zero - Include only accounts with PAST DUE (DB) amounts.
"Excludes Credit Balances".
2 If you only want a SUMMARY STATEMENT or REPORT change the
BEGINNING DATE to "0". If you leave a valid date in the
BEGINNING DATE you will get FULL DETAIL on the Statement.
NOTE: If FULL DETAIL there will be a "Blank Line" between
polices. In SUMMARY there will be no "Blank Line".
3 PREBILLS (Y/N) - If you say YES to include Prebills. They
will be added to Accounts meeting the INCLUDE ONLY ACCOUNTS
___ DAYS PAST DUE.
BLANK - 100 Past Due
-100 Payment
50 Prebill
----
50 Statement will print as you said you didn't
care if the balance is past due or not.
Zero - 100 Past Due
-100 Payment
50 Prebill
----
50 Statement will not print as the balance is not
0 days past due.
4 If you are running the report for PAST DUE balances. The
sytem will look at the MINIMUM BILLING AMOUNT under M7 to
determine if the person should be included on the
Report/Statement.
5 The PAST DUE COLUMNS do not include FINANCE CHARGES, but the BALANCE
COLUMN does.
1000 - 30 days Past Due
15 - Finance Charges
----
1015 - Balance
Balance 0-10 Days 11-30 Days
Beg Bal 1015
Total 1015 1000
NOTE: This may cause funny looking totals.
1000 - 30 Days Past Due
15 - Finance Charges
-75 - Finance Charge Manually Removed with JV entry.
-940 - Payment
====
0 - Balance
Balance 0-10 Days 11-30 Days
Beg Bal 940
JV -940
Total 0 60
60=-75+15
7 To ask for one person type in {last name}, {first name}.
MARSH, JOHN
Will get every customer with the name JOHN MARSH.
8 You have to ask for everything (Prebill, Credit, Zero, Small Balances
and Above Minimum) if you want to A/R TOTAL at the end of the report to
match the figure on the "A1" screen.
9 The same applies for "Balance Forward". You have to compair everything
total from last month to the "Balance Forward" on this months report. If
not there is no way to get a true "Balance Forward". Some examples are
"credit balance" accounts left off last month may appear on this
months because a "debit amount" now offsets it and leaves a balance due,
an account with a balance last month is not on this months report as
a payment brought the account to zero, less then minimum or leaves a
"credit balance".
10 The report does not age "credits". Thus the balance column will not
add up the 4 aging columns at times, if you have accounts will ending
credit balances.
11 The report goes by the BILLING DATE to determine if the transaction will
be included on the report. So a transaction with a billing date greater
than the period asked for will not be included on the report, even if the
effective date falls within the period.
M3S11A (11)
1 The system looks at today's date to determine which aging
column to put the figures in. It no longer cares what period
you are in. Thus the report may not match the figures at the
bottom of the file.
2 The report leaves off PREBILL transactions.
M3S11A (OLD)
1 The A/R list will print transactions if they meet 1 of the
following:
1 The A/R amount is <> 0. POS 60, PD 5.2.
2 The system checks to determine what is greater the invoice
number, (POS 1,ZD 4), or the billing date, (POS 32,ZD C 6).
It then checks the greater number against the current
period. If the number equals the current period it will be
printed.
2 You will get Aging Balance Errors when:
1 There is a file that has a missing Customer Master record.
2 There is a Customer Master record that has a messed up file
linkage.
In either case run FIXAPF and check for missing customer
masters. If none are listed rerun R11. Else reenter the
missing customer master and rerun FIXAPF.
3 The totals at the bottom of the report derivative thus.
Balance Forward -> Total Receivable figure from last months
A/R.
Premium Journal -> This months Invoice Journal + this months
Prebill Journal - last months Prebill
Journal.
Other Entries -> This months jouranl entries.
Less Prebill -> This months Prebill figure.
Top
M3S13A/M3S14A
1 If the figure in the balance column is a positive figure you
owe the company/producer money. If the figure is a negative
figure the company/producer owes you money.
ex: Payment to company/producer -> negative
Payment from company/producer -> positive
Invoice -> positive
Credit Invoice -> negative
2 If you are using the screen option to change the pay status of
a transaction you can either enter the code twice or enter the
code and press F10. Do not press the enter key twice after
entering the code. Doing so will erase the code. Ex: You
want to change the status to "N", (hold indefinitely), you
would type in "N" and then "N" again. To change the status.
If you type in "N" then press the enter key twice it will
erase the "N" and thus not change the status.
3 To skip over a field that has a code you want to kept press
F10. This is the same as a normal enter. Press return will
erase the code already in the field. You can use F10 to bring
up the next invoice. This is faster then pressing enter
twice.
4 If the transaction isn't going to be paid then a "H" will
appear in the box or a '*' will appear after the transaction
amount. "H" means either you told it to hold payment or its
being held due to a condition not being meet. "*" means its
not time to pay it yet.
I - Pay immediately.
Y - Pay when # of months is satisfied. Ignores policy # and
pay code.
H - Hold one month.
N - Hold until you tell it to be paid.
5 OUT OF BALANCE ERRORS - First run M3S05A to make sure the
running totals are correct. If ERROR DETECTED are produces
rerun the payable report.
On the Report - +Total Payables -> CR
-Total Payables -> DB
+Ledger Balance -> CR
-Ledger Balance -> DB
So if total payables was 34,000 and ledger balance was 30,000
the out of balance would be -4,000. Thus you would make a CR
entry of 4,000 to balance the figures.
6 The ending balance on the G/L from the pervious month should
match the Previous Payable figure at the end of the report.
It not then they most likely deleted a Company/Producer.
7 Lump Sum payments are released right away.
8 Payments by file number use the number of months to hold.
Thus a payment this month would be held 1 month. The system
currently marks these payments as being immediate, 'I'. You
can remove the 'I' and the system will hold it the number of
months specified for the company/producer.
9 The reports look at the billing date and expiration date,
using the later of the 2 dates to compare against the number
of months to hold.
10 The statics for the company/producer will be zeroed at
calendar year end. In other words when you close December the
statics will zero out.
11 What the figures in the columns on the statics reports come
from:
Company Report
Current Commission - Is the total of Office Commissions less
Producer Commissions. Ex: Office Commission = 17.85,
Producer Commission = 7.14. The Current Commission = 10.71 or
17.85 - 7.14 = 10.71
Producer Report
Current Commission - The total Producer Commissions. Ex:
7.14.
Office Commission - Is the total of Office Commissions less
Producer Commissions. Ex: Office Commission = 17.85,
Producer Commission = 7.14. The Office Commission = 10.71 or
17.85 - 7.14 = 10.71
NOTE: This report should be run just prior to closing. This
way the figures will match the Commission Expense figure on
the Financial Statement for the month or YTD. If run after
the report will have prebills included. Thus the figures will
be larger. Same thing with the Financial Statement, if it is
run past the end of the month it will include prefills.
11a The GROSS is the amount the producer earned commission on.
It he was the only producer the total gross is used. If there
are 2 producers the system will add a percentage of the GROSS
to each producer.
Example:
Gross = 1720
Prod1 = 172
Prod2 = 86
172+ 86 = 258 /* Total Commission */
172/258 = .67
86/258 = .33
1720*.67= 1146.67 /* This is the protion added to Prod 1 */
1720*.33= 573.33 /* This is the protion added to Prod 2 */
12 'X' removes last months transactions form the Accounts Current
Report. This is useful if a customer sends a report to the
company in 30 days and pays this amount in 45 days.
OCT - Print Sept. report
NOV - Pay Sept. report and print Oct. report
* DEC - Pay Oct. report and print Nov. report
The Oct. run removes Sept. transactions total from the
reports 30 day column. During month end closing the Oct.
transactions will be removed.
13 If a transaction is marked with a "H" starting the month.
Then all the criteria for releasing the transaction are meet
later in the month. The transaction will be marked with a
"H?". This shows that the system thinks it should be paid,
and is questioning why it is not.
In this case we do not know when the company/producer is going
to be paid during the month. So the system will hold this
transaction until the next month. If we release this
transaction this may cause problems, as the company/producer
account report may have been paid earlier in the month. By
releasing this transaction you would lose the information on
this transaction and it would be rolled into the balance
forward. This would show up on next months accounts current
report, but you would have no way of knowing why it is there.
NOTE: (10/91) There is a problem if there is a transaction
added after the report is run. Somethings that are marked to
pay, may suddenly be marked to be held.
14 On the Accounts payable report. Policy Fees will print on a
line saying FEES. As you can see the transaction shows you
what you owe on this policy with the policy fee separated out
on. You will notice that the policy fee was added to the A/R
figure, but not added to the transaction amount. As you do
not receive any commission on this amount.
A/R TRAN COMM BALANCE
PJ-9112 0089 579.00 559.00 20.00 447.20
FEES 20.00
15 Surplus Lines Tax shows up similar to the policy fee.
A/R TRAN COMM BALANCE
PJ-9112 0093 618.00 600.00 17.00 498.00
STAX 18.00
16 File Fees show up quite differently on the report. This
example has a $25 File Fee charged to it. Notice the
transaction amount doesn't include the file fee, as the
company receives no part of it.
A/R TRAN COMM BALANCE
PJ-9112-0082 725.00 700.00 20.00 560.00
17 Total Due - Total of all transactions ending with a " ".
Total Account to Pay - All "*" and all " " transactions.
18 The only way the Office Commission and YTD Office Commission
would be negative, would be if you out in an invoice and then
reversed it out with a high commission rate:
YTD Off
876.00 @ 20% -> 175.20 175.20
-876.00 @ 25% -> -219.00 -43.80
19 Transactions Due Now - Are all transactions listed on the
Accounts Current Report. Plus any transactions due now, but
that the system is holding due a release condition not being
ment. (e.i.) The transaction is due now, but the customer has
not paid you and the Pay Code is "C".
Transactions to be Paid - Are the transactions that will
appear on the the Accounts Current Report.
20 On the To Screen opton:
Negative = Company owes you money.
Positive = You owe the company money.
M3S13A/M3S14A (V12)
1 If you have issued the 'check' and then undo the finalize the check
will remain out there and you can either remove it or change it and
re-finalize.
NOTE: If you issue the check as a bluk entry and later split the
amounts out. This will cause these entries to appear as
unfinalized. The amount of the check will appear in the
'cleared field'. You will have to mark the split entries
as reconciled to bring this figure back to zero and finalize.
2 If you put in a Statement Balance the reconciled items must match this
amount before the system will allow you to Finalize.
If you ask the system to Calculate the Items to be Paid and leave the
Statement Balance as "0" you can finalize not matter the amount of
the reconciled items.
3 When the system asks what 'Account' to write the check out of it will
not list the APC or APP Account on the screen. This prevents customers
from post the CR/DB to the same account.
4 The only way for "0" balance transactions to be reconciled is to have
"Print Zero Balance Transactions" set to "Yes" under 'M7'. This will
then include zero balance transactions on the report so you can either
manually reconcile them or use 'calculate' to reconcile them. If you
do this you will not be able to change these transactions. ei: Enter
a premium on a direct bill invoice.
5 See M2S01A concerning ADDRESS.FIL.
6 To remove a BALANCE FORWARD.
(1) JV Entry for the amount of balance.
Offset either to "Commission Expense" or "Policy Expense"
(2) Finalize just the JV entry.
(3) Finalize 1 PJ entry
Issue Check should be just for amount of PJ entry.
(4) Undo Finalize of the 1 PJ entry.
Issue Check should be "0"
(5) Leave and come back in and run Reconciliation Report. Balance
should be gone.
7 The system does not take into account the 'Balance Forward' when it
calculates the 'Issue Check' amount. So if you have a large balance
forward and manually issured the check and it appears on this months
Account Current then the 'Issue Check' amount will be ZERO.
Balance Forward 21,477.05
Payment -21,477.05
33 entires 15,000.00
---------
15,000.00
Issure Check calculation -> -21,477,05+15,000=-6,477.05
Issure Check Amount -> 0.00
8 The system will not show companies/producers having no transations due.
Top
M3S15A (old)
1 Finance charges are added when final statements are run and
depends upon.
If the effective date is < then current month. Ex: If the
effective date is August and the current accounting period is
September. Then yes finance charges will be added.
However on installment billing the effective date is the
effective date of the policy not the effective date of the
installment. When it comes to figuring the effective to check
the current period against.
2 If the billing date is < then the effective date. Then no
finance charges will be added until the next month after the
effective date.
3 No finance charges are added to anything entered in the
current period.
4 The system will not print statements with a balance less then
the minimum billing amount. This includes credit balance
statements.
Note: credit statements can be the result of a combination of
debit and credit files.
1,279.05
1,300.00CR
--------
20.95CR -> No Invoice & No Finance Charges.
5 The system will not apply credit balances to other files.
Thus if the statement has to debit balances and 1 credit
balance the system will figure the fiance charges on the 2
debit balances at full face value.
Example: Finance Charge Rate is .015 per month.
1,279.05 ------> 1,279.05
10.00CR
95.00 ------> 95.00
--------
1,374.05 x 0.015 = 20.61
Statement:
1,279.05
10.00CR
95.00
20.61
--------
1,384.66
6 A new option was added in version 10.1, which askes DO YOU
WISH TO INCLUDE PREBILL BALANCES ON THE STATEMENTS? You must
answer "Y" if you want them, any other response will leave
them off.
6 The system will charge off Finance Charges if the only thing
left is the finance charge. Prebill amounts are left off when
figuring the total due.
Top
M3S17A
1 Trail Balance gets its figures from then G/L figures plus the
figures in the I/J.
2 The Trail Balance leaves off type "2" accounts.
Top
M3S18A
1 The expiration report only includes active policies in the
list. Leaving off cancelled and new policies.
2 The system looks at the expiration date.
3 Security level of 1 or 2.
4 Leaves off customers marked deleted.
5 Goes by Producer on the file.
Top
M3S19A
1 The Retained Earnings accounts HAS to be the last Capital
Account for the Financial Statements to print correctly. If
the customer has other Capital Accounts past this the Current
Profit and loss figure will not match the figure on the Income
Statement.
If possible you can change the sequence number on the retained
earnings account to a higher number to make it the last one.
2 OLD WAY - If you run a year to date balance sheet the retained
earnings account will be unaffected. But if you are just
printing out a month. The system will subtract the previous
months expenses from the previous months income and add the
total to the retained earnings account.
YTD (Jan-May) May
R/E - 20000 24000
P/L - 5000 1000
----- -----
25000 25000
3 NEW WAY - The Retained Earnings Account figure will not change
unless you post an entry to the account. The system will show
previous profit/loss on the Financial Statements and Trial
Balance in an account called Prior Profit. The Retained
Earnings figure is the amount in the account prior to version
10. Version 11 removed all the Year End postings to this
account, as it now runs through the transactions to figure the
totals.
YTD (Jan-May) May
R/E - 12500 12500 /* Amt when v10 was installed
P/P - 7500 11500 /* P/L from when v10 was insta
P/L - 5000 1000
----- -----
25000 25000
NOTE: Version 11 no longer makes Year End Posting to zero out
the income and expense accounts.
4 V12 - The system looks at the BILLING DATE and EFFECTIVE DATE to
determine when the profit is taken. It takes the later of the 2 dates.
Billed Effective
01/2001 11/2000 - shows up in 01/2001 profit
01/2001 03/2001 - " " " 03/2001 profit
Top
M3S21A
1 Code numbers and phone numbers will not print on laser labels.
There is no room, as this could push the number of lines to be
printed to 5. Only 4 lines will fit on a laser label.
2 Customers, Company's, or Producer's that are mark DELETED will
not print.
Top
M3S22A
1 This report shows the payments received and what part of the
payment the agency can consider commission. This is only an
estimate.
Top
M4S02A
1 You can not delete general ledge accounts per say. Pressing
F4 will mark the account as deleted, with an "X". This cause
the account not to show on the G/L, Trial Balance or Financial
Statements. Unless the account still has a balance.
Top
M4S06A
1 Security Levels:
A6 - Month End Closing - 1 or 2
2 You have to bring up the operator information (F5), before you
can delete the operator (F4).
Top
M4S07A
1 The Number of Months to Wait Before Purging Cancelled Polices.
Is really the number of months to wait after the current
period. So if the current period is 8811 and you cancel a
policy this mouth. The policy will be purged in 8812 at the
earliest.
2 The Number of Months to Hold Accounting Transactions has
nothing to do with History. It has to do with Reports. Such
as YTD G/L, YTD I/J and comparisons.
3 Transactional History is just the info on letters and forms.
Billing History in not effected.
4 Billing History in only effected by the Retain Billing History
at time on Renewal Even in Zero Balance question. Billing
History will be remove at time of renewal if the balance is
"0", unless this question is "YES".
5 Never set the Surplus Lines Tax to APC. If you do and a
person puts in a direct bill invoice with a tax code of "S" it
will put the SLT to the G/L twice and the APC report once.
Thus throwing the APC out of balance and locking month end
closing.
6 The number of invoice copies to print now works, 06/18/90.
The extra copies will say FILE COPY under the invoice number.
Top
M4S08A / M4S09A
1 The company/producer must have already been set up before this
option it taken.
2 You can scan through the commission rates by pressing 'F5'.
This program will bring up the first commission rate, by
pressing it will display the next set of rates.
3 Pressing 'F4' will delete ALL the commission rates. If you
had really messed up the rates, pressing F4 will remove them
and you can start from scratch. If only a few rates are wrong
it is probably better just to fix the incorrect rates.
4 You can not enter or access the rates of a company/producer
that is marked deleted.
5 If no rates were entered using this options the system will
use the default value entered on the main set up screen,
M4S04A & M4S05A.
Top
M5S01A
1 OLD - The profile prints in zip code order. Then customer
number order.
NEW - The system lets you you pick which way you want the
report. Alphabetic or Zip Code order.
2 OLD - In order to get mailing labels you must take the option
for letters & a report. Then run LABELS from the help screen
to print the labels out.
NEW - The system now asks if you want labels and then prints
them automatically.
3 The laser labels used by the system are HP Laserjet Labels.
Reorder #92285K, 1 x 2 3/4, 33 to a page.
Avery Mfg. #5354, #5351 or 111-617 (Office Depot Catalog)
4 Include deleted customer/policies (Y/N). "N" will result in
deleted customers not being listed no matter the status of the
file. Cancelled policies will not list, but will list the
customer if they have other policies.
The DEFAULT is "Y".
5 (V11) Compares the "Current Period" to the policies
"Date First Effective" to determine if the policy is ACTIVE
NEW or RENEWAL.
(V12) Compares the "Current Month" to the policies
"Date First Effective" to determine if the policy is ACTIVE
NEW or RENEWAL.
6 If you leave that AGE range at 0 -> 99 you will get everybody
no matter it the birthday is valid or not.
7 The most common reason people are left off a profile has to do
with class codes. Most customers seem to use class code 99.
So the system leaves these people out of the profile. What
the customer needs to do is change the Without class code from
99 to some number they don't use.
8 The program looks at the producer on the customer. Not the
producer on the file. So it will put a file under the
producer listed on the customer even if the file has another
producer listed.
BEN500 - A50
FILE 4 - B50
File 4 will show up under producer A50 not B50.
9 (V10) NEW policies are included in the profile if they meet the
criteria.
(V11) NEW policies are no included at all.
(V12) The system will treat customers having just NEW policies
as having NO POLICIES for profiling purposes.
10 The SIC Code is a numeric field. So they should be consistent when
they enter the number. If not then profiling will have a problem
finding the same number. ie:
9000__ - 9 Thousand
900000 - 900 Thousand
This system will say this number is not a match.
Top
MAIL
1 To repose to a mail message and pull the messages.
r Responsed
~M Pull in the message ~m " " " " and indent the message
~v Puts you into vi
:1,$s/^//>/g Will begin each line of the message with a '>'
:r .sig Pulls in the signature line in the email directory.
2 If the person can't access their mail messages look for a lock
file in the /usr/spool/mail directory.
Top
MODEM
1 To set up an external modem:
- Modify /usr/lib/uucp/Devices
- Modify /usr/lib/uucp/Dialers
- Disable the port
- cu commands
- enable the port
2 Add one of the following lines to the '/usr/lib/uucp/Devices'
file.
5.0.4 or higher:
Telebit modem : ACU tty?A - 19200 IAS_tb16gen
Direct tty?a - 19200 direct
US Robotic : ACU tty?A - 19200 Sportster_28800_External
Direct tty?a - 19200 direct
5.0.3 or lower:
Telebit modem : ACU tty?A - 19200 tb16gen
Direct tty?a - 19200 direct
US Robotic : ACU tty?A - 19200 usr
Direct tty?a - 19200 direct
NOTE: You will have to symbolicly link atdialer to either
IAS_tb16gen or Sportster_28800_External. You will also have to
send/construct 'default/IAS_tb16gen'.
ln -s atdialer IAS_tb16gen
ln -s atdialer Sportster_28800_External
NOTE: You must add the 'tb16gen' or 'usr' entry to Dialers.
3 Add one of the following lines to the '/usr/lib/uucp/Dialers'
file.
tb16gen =W-, "" ATE0X1S7=60\r\c OK\r ATDT\T\r\c CONNECT
usr =W-, "" AT&F0&B1\r\c OK\r ATDT\T\r\c CONNECT
4 The commands are in the RUN TIME manuals starting on page
14-29. After you type in the cu command the computer will say
connected. Then type in the rest of the commands. If the
modem hangs up before you have finished the commands do the cu
commands again.
5 With a Hayes 9600 series modem the tty in the 'cu' command
must have a lower case letter, ex: cu -l tty2a dir. The
configuration commands must be in all caps. It not the
commands may or may not work, ex: ATS0=1.
The quick reference card for the modem is in Dave's case.
6 The modem should be set to dialup. This will then cause the
system to ask what type of terminal you are on.
TERM = (dumb)
Just type in the appropriate terminal destination.
7 You can use the modem under Vpix but only if the COM port has
been disabled. If the COM port is enabled the Vpix user will
get an error saying it can't open the COM port.
8 You can use a dumb terminal to call into the system. You
will need a modem hooked to the serial port. Turn the
terminal on and type in ATDT {phone number}, with no spaces in
the number.
9 The /etc/systemid name must match the name setup in out
/usr/lib/uucp/Systems file for latest to work. If they change
the systemid latest will not know who called it and thus will
make an update for them.
uuintall - use to setup site name.
10 Under the newer versions on UNIX all you have to do is set up
the device in the 'inittab' and 'Devices' files. Once you
enable the modem, Unix will send the signals to configure it.
At this point the 'AA' light should light up.
11 To setup a Telebit modem follow the steps list under man
telebit.
12 What lights should be on a Telebit modem at a minimum.
MR - Modem Ready /* just means the modem is on */
OH - Off Hook /* means the modem is connected */
CD - Carrier Detect /* means the modem is connected */
DTR - Detect Terminal /* means the port is enabled */
Ready
What lights should be on a US Robotics
AA - Auto Answer
TR - Terminal Ready /* means the modem and computer are */
/* connected */
CS - Clear to Send
13 To copy something from our machine to a customers while connected
do the following.
cd {directory where you want the file}
~%put {file name}
14 Lease line configuration
Main Office - ATS7=255S50=6S0=0&L1&W
Remote Office - ATS7=255S50=6S0=1&L1&W
Top
PREFILL
1 Prefill can only work if you have the source files from
INMISC.
2 Once prefill is run you must then run another SLIST to put the
prefill info on the display form.
3 The field information will appear if it can't find that field.
EX: AUTO-P 712: and field 712 does exist or the form AUTO-P
doesn't exist.
Note: Enter only the form name without the extension. ei. NJAUTO not
NJAUTO.S
4 The problem in #3 could cause the system to start list all the
fields below the incorrect field.
Top
PREMIUM FINANCE
AGENCY BILL
1000.00 - Policy with a 25% Commission
750.00 -> Accounts Payable Company
250.00 -> Commission
300.00 - Down payment
50.00 -> Goes to Company
250.00 -> Agency keeps
700.00 - Still in A/R
Will have to do Voucher Entries to show this.
300.00 DB to Cash -> Payment Received.
300.00 CR to A/R -> " "
50.00 CR to Cash -> Check to Company.
700.00 CR to A/R -> Finance Company will collect rest of the
Money.
750.00 DB to APC -> Finance Company will pay Company off.
At this point A/R=0 and A/P Company=0.
AGENCY BILL RETURN
Cancel the policy.
250.00 CR to Cash -> Return commission to Finance Company
250.00 DB to A/R -> " " " " "
750.00 DB to A/R -> Net returned by Insurance Company
750.00 CR to APC -> " " " " "
At this point A/R=0 and APC=0
DIRECT BILL
10000.00 - Policy with a 25% Commission
1000.00 -> Commission
2000.00 - Down payment
2000.00 -> Goes to Company
7000.00 - Financed through a Finance Company
1000.00 - Financed by Agency so Customer owes Agency $1000.
Will have to do Voucher Entries to show this.
2000.00 DB to Cash -> Down payment received from Customer
2000.00 CR to A/R -> " " " " "
7000.00 DB to Cash -> Check received from Finance Company
7000.00 CR to A/R -> " " " " "
10000.00 CR to Cash -> Check to Company.
10000.00 DB to A/R -> " " "
At this point A/R=$1000, A/P Company=$1000.00 CR
Top
PRINTERS
1 Laser printers under DOS will not eject a page of paper until
(1) The page is full or (2) until a page eject is received.
2 On the PS/2's with a color monitor. Tell lpnew that the
printer is hooked to a monochrome card, [ lp1 ]. This is the
correct port designation for a PS2.
3 To setup polling change the /dev/lp# line in the
/usr/spool/lp/member file to /dev/lp#p. You can do this with
mkdev lp. More info can be found in the RUN TIME ENVIRONMENT
book, pg 32.
4 To setup the devices for polling:
mknod /dev/lp0p c 6 64
chown bin /dev/lp0p
chgrp bin /dev/lp0p
chmod 222 /dev/lp0p
mknod /dev/lp1p c 6 65
chown bin /dev/lp1p
chgrp bin /dev/lp1p
chmod 222 /dev/lp1p
mknod /dev/lp2p c 6 66
chown bin /dev/lp2p
chgrp bin /dev/lp2p
chmod 222 /dev/lp2p
The files should look like this after they are made:
c-w--w--w-- 1 bin bin 6, 64 Nov 11 lp0p
c-w--w--w-- 1 bin bin 6, 65 Nov 11 lp1p
c-w--w--w-- 1 bin bin 6, 66 Nov 11 lp2p
5 To down load the fonts needed to run the erie forms.
1 They need the /usr/ias/inmisc/erie file.
2 They need polling to be setup if they are on a PS/2.
3 They need the following line added the the end of the
/etc/rc file. cat /usr/ias/inmisc/erie >/dev/lp#(p).
6 You can determine if lpnew was used to setup a printer by
looking at the printers file in /usr/spool/lp/interface. Do a
tail {printer name}. The last 3 lines should look like this.
done
} | /usr/lib/prtcap lj $request
exit 0
7 You can run lpnew using a command line to setup odd ball
printers.
lpnew {name for printer} {device name} {model} {classes}
ex: lpnew irene /dev/prt4c epson.p 21
8 The laser printer should be set as follows:
Menu - COPIES = 1
MANUAL FEED = OFF
FONT SOURCE = I
FONT NUMBER = 00
FORM LENGTH = 60 LINES
Hold Menu - SYS SET = ROMAN-8
AUTO CONT = OFF
I/O = SERIAL
9 To get a local printer to work try one of the below setting:
1 - 9600 7bits 1stop space
2 - 9600 8bits 1stop no
3 - 9600 8bits 1stop mark
10 To change a device on an existing printer.
/usr/lib/lpadmin -p{printer name} -v/dev/{device}
11 To change type of printer associated with an existing printer.
/usr/lib/lpadmin -p{printer name} -m{model}
12 To add a print class to an existing printer.
/usr/lib/lpadmin -p{printer name} -c{class}
13 To remove a print class from an existing printer.
/usr/lib/lpadmin -p{printer name} -r{class}
Top
SUSPENSE
1 Suspend - Prints the suspense messages to the screen.
2 Suspense - Prints the suspense messages to the printer.
1 Suspense includes
1 - All lines with a "." in the first position.
2 - All lines that fall within the operator # range.
3 - All lines that fall within the date range.
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TAPE BACKUPS
1 Archive Tape Drive (SC400)
Scorpion 5945
Type 1=A DMA 3 Interrupt 5 Base Address 0200H
Jumpers CC,DD,Y,KK,A9,DRQ3,DACK3,IRQ5*,FF,HH
Interrupts
0 Clock
1 Console
2 Network and Others
3 Serial COM2
4 Serial COM1
5 Alternate Parallel Port (lp2)
6 Floppy Disk
7 Main Parallel Port (lp0 or lp1)
8 Real Time Clock
9 Cascade to IRQ 2
10 Open
11 Open
12 PS/2 Mouse
13 Math Coprocessor
14 Hard Disk Interface
15 Open
2 TAPE {option}
STATUS - Display tape status
RETEN - Retension tape ERASE Erase and retension tape
RESET - Reset controller and drive
REWIND - Rewind tape cartridge
AMOUNT - Amount of current or last transfer
RFM - Skip to next file
WFM - Write file mark
3 XENIX If you have to use interrupt 2 you have to use the
number 25 in the mkdev tape function. Interrupt 25 is the
software equivalent to a hardware interrupt 2. NOTE: The
computer may say the interrupt is set of 31 once the computer
is rebooted.
UNIX If you have to use interrupt 2 you have to use the number
9 in the mkdev tape function.
4 Colorado Jumbo Tapes have devise drivers which you must
install on to the computer using "installpkg". You then have
to do a /etc/mkdev jtape, to install the jtape drivers.
tar xf /dev/rjt0
jtape reten
jtape format
jtape erase
You have to format or erase the tape before you can use it.
Look in Licato's file for a copy of the Jumbo manual.
5 The newer large capacity tape drives will only write to 6150 tapes
or larger. It will read 60 meg tapes but will not backup to them.
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TERMINALS
1 On the PS/2's the serial ports are tty1a, tty2a, tty2b, etc.
The first duel async board ports would be tty2a, tty2b. The
second board would be tty2c, tty2d.
2 mkdev serial - This command will construct the /dev/tty2's
files.
3 In order for the IBM 3151 terminals without a conductivity
card to work with the Intelliport board, they must be set up
as 3151's not 3161's.
The 3151-310 terminal defaults are thus:
Machine Mode - 3151 Forcing Insert - Line
Screen - Normal Tab - Column
Row and Column - 25 x 80
Scroll - Jump
Auto LF - Off
CRT Saver - Off
Line Wrap - On
[SEND]
Operating Mode - Echo
Line Speed - 9600 Line Control - IPRTS
Word Length - 8 Break Signal - 170
Parity - No Send Null Supp - Off
Stop Bit - 1
Turnaround Char - EOT
[SEND]
Enter - Return
Return - New Line
New Line - CR
Send - Line
Insert Character - Space
[SEND]
Printer
[SEND]
Functions
Control Setup to return.
4 The defaults for a 3151-310 terminal with a conductivity card
are thus:
Machine Mode - 3151 Forcing Insert - Line
Screen - Normal Tab - Column
Scroll - Jump Line Wrap - On
Auto LF - Off
CRT Saver - Off
Set Control - Permanent
[F8]
Row and Column - 25 x 80
[F8]
Operating Mode - Echo Interface - RS-232C
Line Speed - 9600 Line Control - IPRTS
Word Length - 8 Break Signal - 170ms
Parity - No Send Null Supp - Off
Stop Bit - 1 Turnaround Chr.- EOT
Error Check - On Pacing - On
[F8]
Enter - Return
Return - New Line
New Line - CR
Send - Line
Insert Character - Space
[F8]
Printer
[F8]
Functions
F12 to return and Control Setup to end.
3151 Problems:
The Function Keys may not work. They return letters
instead of operation. If this happens return to a login and
type ESC sp t.
If you are getting line draw characters instead of ASCII
charters type ESC\7h.
To change the cursor style on the older 3151 do a .
5 In order for the 3151 terminals to work with an Intelliport
board the baud rate must be 9600. If the person has a 386
this is critical. If the baud rate is set to 19200 the
computer will dump information to the terminal at such a high
rate of speed that "?" will start to appear of the forms.
6 The escape sequences for a old Computone board are:
3161/51 - xin=(16,18) xout=(16,20)
em200 - xin=(27,91,53,105) xout=(27,91,52,105)
hitansi - xin=(27,91,61,49,112) xout=(27,91,61,48,112)
7 The defaults for a 3151-510 terminal are thus:
Machine Mode - IBM 3151 PC Forcing Insert - Line
Screen - Normal Tab - Field
Row and Column - 25 x 80
Scroll - Jump
Auto LF - Off
CRT Saver - Off
Line Wrap - On
[return]
Operating Mode - Echo Interface - RS-232C
Line Speed - 9600 Line Control - IPRTS
Word Length - 8 Break Signal - 170ms
Parity - No Send Null Supp - Off
Stop Bit - 1 Pacing - DTR
Turnaround Char. - EOT
[return]
Character set - ASCII
[return]
Functions
Control Setup to end.
8 Doing ALT S will bring up the default screen for Hit/Ansi.
Doing a ALT H will bring up the help screen.
Personality ANSI Duplex FULL
Main Port COM1 Monitor OFF
Baud Rate 9600 EOL Wrap ON
Parity NONE Printer LPT1
Data/Stop 8/1 Sound ON
Rcv Handshake XON/XOFF Screen Saver OFF
Xmt Handshake XON/XOFF Background Print ENABLE
Aux Port DISABLE Keyboard Mode NORMAL
Baud Rate 1200 Keyclick OFF
Parity NONE Lines 25
Data/Stop 8/1 Status Line OFF
Rcv Handshake NONE Print LF As CR + LF
Xmt Handshake NONE
9 To setup a Wy60 terminal press shift select.
NOTE: The function keys may not work. They return letters
instead of operation. If this happens return to a login and
type ESC c U. If this doesn't work change the PERSONALITY to
a IBM 3161 and do the ESC sp t.
10 To setup a Wy50 terminal press shift setup.
11 The defaults for a WY60 terminal are thus:
[F1]
Columns 80 Status Line OFF
Lines 25 Scroll Speed JUMP
Page Length 1*LINES Cursor BLINK
Attribute CHAR Answer Back Mode ON
Background DARK
Screen Saver OFF
Display Cursor ON
Ans Back Conceal ON
[F2]
Personality WY60 Enhance OFF
Comm Mode FULL DUPLEX End of Line Wrap ON
Data/Printer MODEM/AUX Auto Scroll ON
Rcvd Cr CR Monitor OFF
Font Load ON
Send Ack OFF
Init Tabs OFF
Widt Change Clear OFF
[F3]
Keyclick OFF Keylock CAPS
Return CR Enter CR
Xmt Limit NONE Fkey Xmt Limit NONE
Wyse Word OFF Language US
Key Repeat ON
Corner Key FUNCT
Break 170ms
Margin Bell OFF
[F4]
Baud Rate 38400 Data/Stop Bits 8/1
Rcv Handshake XON/XOFF Xmt Handshake XON/XOFF
Aux Baud Rate 9600 Aux Data/Stop Bits 8/1
Aux Rcv Handshake XON/XOFF Aux Xmt Handshake XON/XOFF
Parity NONE
Xpc Handshake OFF
Aux Parity NONE
[F5]
Block End US/CR Labels OFF
Auto Play OFF Save Labels OFF
TVI955 Att NO SPACE
VP60 Block End NONE
Wprt Intensity DIM
Wprt Reverse OFF
Wprt Underline OFF
Test OFF
13 This following gettydef is need for a IBM 3164 terminal
running under Unix. This assumes that the terminal is set to
7 bits, 1 stop, odd parity.
3164 # B19200 CS7 PARENB PARODD HUPCL # SANE IXON B19200 CS7
PARENB PARODD HUPCL TAB3 #\r\n@!login: # 3164
NOTE: One customer has a newer model that will accept 8 data bits.
So we have theirs set to "8/1". We had to change SCROLL to
jump to get the arrow keys to work properly.
14 Make sure you use one of our gettydef definitions when setting
up dumb terminals. There is a reported problem with using the
Easyadm definitions under Lyrix. The Menu Screen was messed
up, because the Easyadm definition was missing the TAB3 entry.
This has to do with the horizontal delay on tabs, and there
are a bunch of tabs on the Menu Screen.
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UUCP
1 The way you see what jobs are out there is uustat.
uustat -a - lists jobs
uustat -k # - kill that job.
uustat -chour - removes all jobs older then this time.
uulog -f{name} - lists the activity for a particular system
2 To send a file to a customer:
On our computer:
uucp {name of file} {name of user}/usr/spool/uucppublic
uucp /usr/ias/inprog/m5s05a.wbo awainc!~
NOTE: "~" is the same as "/usr/spool/uucppublic"
On their computer:
/usr/lib/uucp/uucico -r1 -x9 -Spcssc
This will place the file in the /usr/spool/uucppublic directory.
3 To work on a customers machine and have them pay for the call.
On our computer:
cu -1/dev/tty2A
ATA
On their computer:
ct {our number}
4 There is a file call /usr/spool/uucp/crontab or a directory
called /usr/spool/cron/crontabs that controls the automatic
dialing into our computer. It should have 2 lines added to
it. This lines are sent to every customer in a file called
/usr/ias/root, all you have to do is to cat this file onto the
end to the crontab file.
/usr/bin/latest - does the automatic dialing.
/usr/ias/bin/ias.demon - does the transfer.
/usr/ias/bin/update.uucp - sets up the tar transfer file.
NOTE: On OpenServer5 you must modify the 'tar' command in 'ias.demon'.
OpenServer5 messed up the 'tar' command and the 'p' option now means
set the premissions on the files to premissions of who is restoring the
files. So every file bring updated with 'ias.demon' will now have
"root" premissions. So you will need to remove the 'p' from the 'tar xfp'
command.
5 The file /usr/lib/uucp/Systems contain all the names and phone
numbers of customers currently setup to use modems.
6 The /etc/systemid file must match the name give them in our
/usr/lib/uucp/Systems file. If they do not match, an update
will not be constructed for them when they do a latest. Our
system will consider them a valid customer.
7 You must run uuinstall to set up a customer for uucp.
8 When the customer does a latest their ver file is set to our
computer and put in the /usr/spool/uucppublic/{systemid}.vfl.
New: /usr/spool/uucppublic/{systemid}.v11.
Ex: /usr/spool/uucppublic/cisi.v11 > 11.0(0)
9 You can do a uulog -s{systemid} to find out is the transfer
was successful.
10 If a customers computer does not connect with ours, it will
wait 5 minutes and try again. If it can't connect again it
will add 5 minutes to each successive try. Thus if our modem
was off all night, it could be trying every 2 hours or more.
To fix this you must erase /usr/spool/uucp/.Status/pcssc.
Their computer should then call ours within 5 minutes.
NOTE: If the customer has prolbems doing a latest. Construct the
'/usr/spool/uucppublic/{systemid}.v11' file and have them
do a 'call.ias' once our system has constructed the update.
11 If the customer does a call.ias and it comes right back. Run
a fixperm on UUCP. There is one case in which the
/usr/lib/uucp/Systems file had wrong permissions.
/etc/fixperm -nd UUCP /etc/perms/ext
12 To set the configuration on a Telebit modem.
disable port
cu -s{baud rate} -l/dev/{port} -dir
AT&v
~.[return]
13 Under the newer versions of UNIX all you have to do is set up
the 'inittab' and 'Devices' entries. Once you enable the port
SCO will send the set up commands to the modem and the 'AA'
light should light up.
14 They following characters are used in the phone number field of the
persons entry in '/usr/lib/uucp/Systems'.
= -> wait for second dial tone
- -> 2 second delay
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VGNA/EGNA
1 You can have only 4 cards per system. This results in a the
following max terminal configuration.
Monochrome - 4 * 8 = 32 terminal system
EGA or VGA - 4 * 4 = 16 " "
2 The ports are defined using the chart below. Note that we
usually only enable the first 4 partitions max per port.
card #1 card #2 card #3 card #4
ve00 - ve07 ve80 - ve87 ve100 - ve107 ve180 - ve187
ve10 - ve17 ve90 - ve97 ve110 - ve117 ve190 - ve197
ve20 - ve27 vea0 - vea7 ve120 - ve127 ve1a0 - ve1a7
ve30 - ve37 veb0 - veb7 ve130 - ve137 ve1b0 - ve1b7
------------------------------------------------------------
ve40 - ve47 vec0 - vec7 ve140 - ve147 ve1co - ve1c7
ve50 - ve57 ved0 - ved7 ve150 - ve157 ve1d0 - ve1d7
ve60 - ve67 vee0 - vee7 ve160 - ve167 ve1e0 - ve1e7
ve70 - ve77 vef0 - vef7 ve170 - ve177 ve1f0 - ve1f7
serial printer ports
L0 - L3 L8 - L11 L16 - L19 L23 - L27
Parallel printer ports
F0 - F3 F8 - F11 F16 - F19 F23 - F27
vep0 - vep3 vep4 - vep7 vep8 - vep11 vep12-vep15
3 If the terminals wouldn't come up. Disconnect the power supplies
from all the terminals and then reconnect the power supplies. This
will reset the Unterminals.
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VPIX
1 NEVER do a kill -9 on a terminal running vpix. Always do a
kill -1. If you use kill -9 you will lock the terminal in
scancode mode and you have to manually reset the terminal.
2 You will need a meg of memory for each terminal that will be
running vpix.
3 You must have the max swap area for vpix to work.
4 /usr/vpix/defaults/vpix.cnf holds the defaults for rate.
5 You can run /usr/vpix/vpixadm to reconfigure or add a new vpix
user. This program can't be used to change the settings in
/usr/vpix/defaults/vpix.cnf.
NOTE: On new versions of Vp/ix. Just type in vpixadm at the
"#" prompt. The program is now located in /usr/bin.
6 Drive "C" is a private drive which means that only 1 person
can access it at any one time. This also means that if the
person want more then 1 person in vpix that the permissions
must be -r--r--r-- on drive C:. (chmod 444). This sets the
directory to read only. Thus this should be done only after
command.com and config.sys have been set up.
7 Drive "F" is a shared drive. ALL programs should be installed
to this drive.
8 If they are going to print to a serial device it is best to
add a mode line to the autoexec.bat on drive C.
mode com1:96,n,8,1
This means 9600 baud, no parity, 8 bits, 1 stop
9 If vpix doesn't come up to a F: then make sure that the
following is added to the dosmount/netup command line in
autoexec.bat. "f:/usr/fdrive". You may also have to
construct the /usr/fdrive directory.
You may have to do a chmod 644 /usr/vpix/defaults/C:, in order
to change the autoexec.bat file.
10 The following setting are used for a 3151 with a conductivity
card in it.
Machine Mode - IBM 3151
Screen - Normal
Scroll - Smooth F
Auto LF - Off
CRT Saver - Off
Set Control - Permanent
Forcing Insert - Line
Tab - Column
Line Wrap - On
F8
Row & Column - 25 x 80
F8
Operating Mode - Echo
Line Speed - 9600 / 19200
Word Length - 8
Parity - No / Odd
Stop Bit - 1
Error Check - on
Interface - RS-232C
Line Control - IPRTS
Break Signal - 170ms
Send Null - Off
Turnaround - EOT
Pacing - On
F8
Enter - Return
Return - New Line
New Line - CR
Send - Line
Insert Character - Space
F8
Printer
F8
SAVE
11 If a DOS program uses the ALT F keys, you need to enable
SWITCHKEY in the vpix users environment. This will allow the
DOS program to use the ALT F keys. But to change to a
different XENIX partition you need to do a CTRL ALT F.
12 If they are going to be using a MODEM under VPIX then the
serial port must be DISABLED under Xenix.
13 General Protection Fault: Cannot emulate instruction. The DOS
program is trying to run in protected mode (The same mode UNIX
runs in). Vpix runs DOS sessions using the 386's virtual 8086
mode, which emulates an 8086 (more accurately, it emulates
real mode of an 80386).
14 Vpix will not install files correctly if the installation
program is trying to set the READ ONLY ATTRIBUTE on the
files it is trying to install. If the installation program is
doing this it will either not copy the files or copy them with
a size of "0".
TRAVELERS / ATLAS does this with its installations. You can
get around this by doing an EDLIN on (1) the MOVE.DAT file
located on all the Atlas diskettes or (2) the {name}.DAT file
located on the Travelers diskettes . Then key in
1,#?R~R~W. This will tell the installation program to
copy the files with RW permissions.
15 EMS.SYS will at most will grab 2mb of RAM.
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WORKSTATION BASIC
1 WBTERM.IN holds the default setting for the terminals.
2 WBTERM is used to compile WBTERM.IN.
3 WBTERM.OUT is the output from WBTERM.
4 SCANCODE is used to show you the sequences sent to the
computer by any key. To run SCANCODE just key scancode and
then press any key. Scancode will return the sequence.
Ctrl-C will end scancode.
examples:
PS/2 3151
PRIORFIELD - 5b41 1b41
NEXTFIELD - 5b42 1b42
RIGHTARROW - 5b43 1b43
LEFTARROW - 5b44 1b44
Top
WORD
1 To save a letter to be used with MERGE you must do the
following.
Esc -> Transfer -> Save
Type in the letter name
Press the down arrow to give to the format line. Use the
space bar to select text-only-with-line-breaks.
NOTE: There are 4 selections under format. Word, text-only,
text-only-with-line-breaks, and DOS Word. The Word and DOS
WORD options will write a header and footer to the file. Thus
making it unusable. Test-only will cause MERGE of have almost
no right hand margin.
2 You can save a file with no extension if you oringinally
selected text-only-with-line-breaks. If you have to save an
original Word file to text-only-with-line-breaks. It will
have the extension of 'dcx'. Thus to use that letter you
would have to type {name}.dcx.
3 You can't change partitions with the normal alt-f# while under
Word. You have to do a ctrl-alt-f#.
4 You have to set the printer type using the following step. If
the printer is set up the top and bottom margins will be off.
Esc -> Print -> Options
queued - (Yes)
printer - hplaser / hplaser III
queued device - wide
NOTE: Under UNIX the queued device has to be accepting
requests or nothing will print.
5 To install additional prints follow the steps below
custom
install -> select Microsoft Word
select Packages
select PRINT
Insert the required volume. A list of printers will appear.
Select the desired printer by pressing the "space bar". Press
"c" to continue.
6 To list the installed printers type in /usr/lib/word/pview.
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WORDPERFECT
1 We to modify the ibm3151_51.trs file to get the function keys
to work, using /usr/local/wp/shbin/wpterm. WordPerfect was
expecting a [3] or [13] termination character. The 3151's
sends [4]. We had to change the WordPerfect Functions.
PATH=$PATH:/usr/local/wp/shbin:/usr/local/wp/shlib
WPTERM51=scoconscol
export WPTERM51
cd /usr/local/wp/shlib /* where 'trs' file are held */
wpterm /* take option 8 to modify */
2 To set up the printers using /usr/local/wp/shbin/wpport and
Shift F7 S. The 'wpport' program is used to set up a name for
a printer port. The 'SHIFT F7 S-select printer' is used to
set up printer names that use the names created under
'wpport'. NOTE: You must press [return] on the new printer
name for WordPerfect to save it. Pressing F1 at this time is
not save the new printer name.
PATH=$PATH:/usr/local/wp/shbin:/usr/local/wp/shlib
WPTERM51=scoconscol
export WPTERM51
cd /usr/local/wp/shbin
./wpport
NOTE: I had once case where everything was printing on one line.
Running wpport and saving the setups again solved the problem.
NOTE: On the new versions of WordPerfect the program is called 'wpdest'.
Which is localed in the '/usr/wpunix/w7/shbin10' directory.
PATH=$PATH:/usr/wpunix7/shbin10:/usr/wpunix7/shlib10
WPTERM7=scoconscol
export WPTERM7
cd /usr/wpunix7/shbin10
./wpdest
wpport/wpdest -> Port Description - main
Name used by Spooler - wide
F7 S -> A - Add Printer
Select type of printer
name - Laser 4
port - main
I have defined unix printer WIDE as MAIN under WordPerfect. I
have then then further defined this as printer LASER 4.
NOTE: On the older versions you must setup the printers under
root for the printer to be recognized system wide. If you
construct the printer under a user only that used will recognize
the printer.
printer files -> /usr/local/wp/shlib
On the newer version you must setup the printer on each user as
there doesn't seem to be system wide printers.
printer files -> /usr/jam/.wprc
3 Only the RIGHT CONTROL KEY on a 3151 works with the WordPerfect Commands.
4 The console and Hit/Ansi terminals need to do a CTRL-SHIFT for
the ALT functions to work.
5 To access the Menu Bar from a Console type terminal you have
to do a F12-"=".
6 Some WordPerfect tape versions are incompatible with 60 meg
tape drives. Make sure what tape drive they have before
ordering a tape version.
7 To install additional terminal definitions.
Login as root
cd /usr/local/wp /* Change directory to where WP is installed
shbin/wpinstall -t
(1) Asks for where to install temporay files.
1 - /dev/u
2 - /
Select one.
(2) Tells you what the current device is. You may have to
change the deive.
/dev/rct0
(3) Asks you to insert media and press return to start.
(4) Asks you to insert media again, press "c" to continue.
(5) 1 - Edit Terminals /* To select terminals definitions
2 - Install /* To instill selected definitions
3 - Quit
? - Help
Selection Screen: u - up, d - down, U - page up, D - page
down, s or y - select, S or n - unselect
q - quit
8 To select additional printer definitions follow the step above,
but start it with.
shbin/wpinstall -p
9 You will have to do a Control F5 to save the letters in TEXT
ONLY format. Option number 1 is UNIX TEXT. Take this option
other wise the file will have control information on the top.
10 To install an additional license do the following.
PATH=$PATH:/usr/wp/shbin:/usr/wp/shlib:/usr/wp/wpbin
cd /usr/wp/shbin
./setusers
./wplicense -e /* This is the way you are suppose to do */
/* it, but it never seemed to work. */
NOTE: You will need your WordPerfect license number.
11 On AT&T 605 terminals the F11 = Control Key and F12 = Shift Key.
12 On the Main Console and SunRiver terminals the control key
works fine on most commands. Except for the following:
Delete to end of line -> F11 END
Delete to end of page -> F11 PgDn
Hard Page -> F11 Enter
13 To setup how print options will show on the screen do the following:
Shift-F1 (Setup) -> Display -> Select how you want it to show.
14 To install from a CD-ROM.
1) login as root
2) mount /dev/cd0 /mnt
3) cd /mnt
4) ./install.wp
5) umount /mnt
Top
WORDSTAR
1 You can activate WORDSTAR by using PCTOOLS. Go to the second
screen. Displacement 340(0130) 5th column, change FF to 00.
2 Displacement 384(0190) 12th column changes the text from
normal to highlight.
07 - Normal
0F - Highlighted
Top
XENIX
1 /etc/fixperm -n /etc/perms/* - Tells you what files on the
system have wrong permissions or are missing.
You can also check a single package to see what is wrong.
/etc/fixperm -nd RTS /etc/perms/rts - This checks just the run
time system files.
2 SIGNAL 4 -> Illegal Instruction.
3 SIGNAL 11 -> Segmentation Error.
4 If you get getty messages on the console and tty0*. Then the
/etc/getty file is messed up. Use custom and reinstall the
/etc/getty file. After that type in:
/etc/brand [serial #] [activation key] /etc/getty.
This should solve the problem.
5 You can always use custom to reinstall any xenix file.
6 To find out what diskette a xenix file is on. Type in: grep
[file name] /etc/perms/*.
7 If the customer has more then 4 users you will to increase the
number of open files, processes system wide and maximum process
per user.
# cd /usr/sys/conf
# configure
Next increase NFILE, NPROC, MAXUPRC. You will then need to
relink the kernel and install the new kernel.
# ./link_xenix
# ./hdinstall
8 lc -b will show any graphic characters that maybe part of a
file name. ex: lc -> indata, lc -b -> io\003[Dndata.
9 To correct a file name that may have graphic characters type
in mv `echo "bad name"` new name. ex: mv `echo
"io\003[Dndata"` indata.
(1) # lc -b /* \003th */
# rm 'echo "\003th"'
(2) # ls -li /* 1530 */
# find . -inum 1530 -exec rm {} \;
(3) # ls|hd|more
# rm "f\0157oo\0142bar"
10 /tmp/init.insp:# memory fault core dumped. If you get this
message when entering the serial number and activation key
means you have the wrong numbers.
11 If you are updating from Xenix 2.1 to 2.2+ you will need a new
serial number and activation key. 2.1 used capital letters
and 2.2+ wants lower case letters.
12 Panic:srmount cannot cvtv7 super blk() yet. This means the
system cannot read the super block, which holds all the info
on the Xenix system setup. You will have to reinstall the
entire Xenix system.
13 You can boot the computer using another xenix kernal by typing
in hd(40,0)name at the boot prompt. For example
hd(40,0)o_xenix.
14 NO FILE - Active files exceed NFILE.
15 INODE TABLE OVERFLOW - Active inodes exceed NINODE.
16 Exceeding these may cause applications to "Mysteriouly Fail".
Data on the hard disk will not be affected. But new or
altered data may be lost.
17 CORE DUMPED - (1) You typed CTRL-\, (aka "quit"), which means
"dump core". Used for debugging. (2) A progam has a bug that
caused if to do any number of unpremitted things. (3) The
program received a signal which was not generated by the
program and which by default causes a core dump.
18 Cannot fork a cron job - means insufficient memory is
available. This usually means that the swap space it to
small. You will have to reinstall the xenix if you can't run
configure.
19 Error on fixed disk minor=40, block=2710, cmd=0020,
status=5910, sector=6373, cylinder/head=93/2
An error similar to this means a bad spot has developed on the
hard disk. You can add this cylinder/head to the bad track
table, but if it keeps happening it is best to have the system
check. If nothing is wrong, reinstall the Xenix operating
system. First doing a low level format of the hard disk.
# /etc/badtrk -f /dev/rhd0a
This will allow you to enter the bad cylinder/head to the bad
track table. The results ate not predictable. There is a good
chance that you will lose some files during the bad tracking savage
operation. You will have to run the system to see what is missing.
It will not tell you want is could or couldn't savage.
20 If for some reason the /dev/rhd0a file is missing you will not
be able to run badtrk. You first must add device rhd0a back
into the system. Also check to see if /dev/hd0a is out there,
again adding it back in if missing.
cd /dev
mknod rhd0a c 1 47
chown sysinfo rhd0a
chgrp sysinfo rhd0a
mknod hd0a b 1 47
chown sysinfo hd0a
chgrp sysinfo hd0a
21 Bad int: PANIC: bad interrupt handler - Either Xenix kernel
or the /etc/init file is corrupted. If the /etc/init file is
corrupted follow the steps below to get a new one. If the
Xenix kernel is corrupted run configure or copy xenix.old to
Xenix.
Boot with the N1 diskette
Get to an installation prompt
/bin/fsck /dev/hd0root
/etc/mount /dev/hd0root /mnt
/bin/cp /etc/init /mnt/etc/init
/bin/cp /etc/inir /mnt/etc/inir
/etc/haltsys
22 If you put a ':' right after PATH=, this will concerned a null
string. Thus there is no path.
23 The program /usr/sys/conf/vectorsinuse will show you which
vectors are being used by the system.
24 At times the spooler may develope bad enties, that cannot be
cancelled. You may have to remove the spooler and reinstall
it. But first try these steps:
1 Make sure the only thing left in the spooler are the junk
files.
2 cd /usr/spool/lp/request and make sure the directories are
emtry.
3 cd /usr/spool/lp and mv outputq outputp.old.
4 lpstat -o, this should reconstruct a blank outputq file.
5 rm outputq.old
25 Panic:no hard disk controller - During installation of Xenix.
The most common cause of is this panic is wrong operating
system. This panic occurs if you attempt to install a Micro
Channel version of Xenix onto a AT architecture machine.
Check the diskettes to see what type of machine it is for.
Top
WINDOWS 3.1
1 To set the printer to use port LPT1.DOS
WINDOWS 95 (DOS)
1 To set up the printer.
My Computer -> Printer -> Add Printer -> Properties -> Details ->
Port Settings -> Turn spool MS-DOS prints OFF
2 To get the IP address of the computer
winipcfg.exe
WINDOWS 95 (MERGE)
1 To set up the printer.
Note: Prior to setting up printer you must reboot windows.
My Computer -> Printer -> Add Printer -> Next-> Select type -> doslp port
(takes awhile for the printer to pop-up)
Properties -> Details -> Spool Settings -> Print Directly to Pinter
2 To set up the modem.
My Computer -> Control Panel -> Add New Hardware -> Don't let Windows
search for hardware -> Ports (COM & LPT) -> Standard Port Type &
Communications Port -> Check IRQ and Address -> This will set up COM1
NOTE: You will need to do this twice if you are going to be using COM2
for the modem.
My Computer -> Control Panel -> Modem -> Add -> Don't Detect; I will Select
from List -> Select the modem.
3 To add tape backup to the system.
My Computer -> Control Panel -> Add/Remove Software -> Windows Setup
-> Disk Tools -> Backup
4 To setup an Icon for the IAS.
1) Right click on the desktop
2) Select NEW
3) Click on shortcut
4) For the Command Line type in - C:\IAS\IAS.BAT
5) For the Icon name type in - IAS
6) Pick any Icon symbol you want
There should now be and IAS Icon on your desktop.
5 To setup a TCP/IP dialup connection. First make sure the Windows 95 CD-ROM
is in the drive then:
1) My Computer -> Control Panel -> Add/Remove Software -> Windows Setup
2) Communications
3) Check Dailup Network -> Ok -> Ok
4) Provide junk computer and Workgroup names.
1) Computer Name - Server
2) Workgroup - {user initials} (jam)
3) Computer Description - Unix File Server
5) Reboot Windows
6) My Computer -> Control Panel -> Network
7) Highlight IPX/SPX Protocal -> Remove
8) Highlight NETBEUI -> Remove
9) Add
10) Highlight Protocal -> Add
11) Manufacturer -> Microsoft
12) Network Protocal -> TCP/IP -> Ok -> Ok
13) Reboot
6 If you are getting a message similar to "the wsock32.dll file cannot start".
Try the following steps.
login as root
cd /usr/{user}/merge/windows
/usr/bin/fixWin95symlinks
This will reestabish the symbolic links for Windows 95.
Note: We have to use SCO version of wsock32.dll and winsock.dll. We can
not use a standard Microsoft Version.
WINDOWS 98
1 To get the IP address of the computer
ipconfig.exe
2 Setting the 'Primary Family Login' under Network to 'Microsoft Family Login'
will allow for more than 1 user login. If set to 'Client for Microsoft
Network' will allow for only 1 user login.
3 To boot the computer up into SAFE MODE. Hold down the CTRL Key while the
computer is booting up.
.PA
MISC
1 SMARTPRINT printer switch uses phone lines and to connect 2 boxes.
One connects to the printer and the other to the parallel port on the
computer. The box on the computer has a blinking red light when
working properly.
IBM
1 PS/2 Reference diskette.
Main Menu
1. Learn about the Computer
2. Backup the Reference Diskette
3. Set Configuration
4. Set Features
5. Copy an Option Diskette
6. Move the Computer
7. Test the Computer
Set Configuration
1. View Configuration
2. Change Configuration
3. Backup Configuration
4. Restore Configuration
5. Run Automatic Configuration
2 PS2 error messages
161 - Configuration setup not run.
163 - Date and time not set.
165 - Device missing or device drivers missing.
*You need an options diskette for any non IBM board added to a
PS2. You will have to boot up with the reference diskettes an
take the copy an options diskette option. This will then tell
the system what type of board is in the computer.
3 If the customer has an UPS then the only thing that should be
plugged into the UPS should be the computer. If they have
more plugged into the UPS the system may still go down, as the
equipment is pulling to much power for the UPS to handle.
For example lets say that they had a 600 watt UPS and they had
the 80 and the monitor plugged into the UPS.
MOD 80 - 5.3 amps = 636 watts
Monitor - .95 amps = 114 watts
----
6.25 amps = 750 watts
Laser - 7.6 amps = 912 watts
----- ----
13.85 amps = 1662 watts
As you can see this is over twice what the UPS can handle and
thus the system would reboot.
4 DOS 3.2 uses approximately 45968 bytes of RAM.
5 DOS 3.3 uses approximately 60192 bytes of RAM.
6 Number to call to get terminals replaced.
1 (800) 426 7378 - Ask for courier service.
They have 15 DAYS to return the bad terminal after receiving
the replacement one.
They must ship the bad terminal back in the box the
replacement terminal was in.
They need proof of purchase.
7 LPT1 378h 7
LPT2 278h 5
COM1 3f8h 4
COM2 2f8h 3
COM3 2e8h 4
COM4 2e0h 3